IT Service Management

IT Service Management

PPM

Priority List

1/15/2013 - 3/1/2013

Effort Reporting

02/01/2013 - 6/30/2013

Project Costing

3/1/2013 - 6/15/2013

Service Catalog

Review & Consolidation

10/15/2012 - 2/15/2013

Sergice Costing

11/13/2012 - 5/31/2013

Service Level Expectations

12/03/2012 - 3/30/2013

Service Metrics

1/3/2013 - 5/3/2013

Asset Management

Collect UFIT Data

11/14/2012 - 3/31/2013

ID Config data elements

1/1/2013 - 1/31/2013

Collect non-UFIT Data

3/1/2013 - 9/30/2013

Single Point of Contact

Document Workflows

11/14/2012 - 3/6/2013

Document Desktop Processes

1/5/2013 - 6/1/2013

Personnel Training

3/1/2013 - 5/3/2013

Phone, Web, Email & Desktop Integration

5/3/2013 - 7/3/2013