Jozef

Events

Sign ServiceNow Contract

June 30, 2017

Start Onboarding

July 3, 2017 - July 11, 2017

Account Setup, Professional Training, Framework Ideation

Phase 1: InfraOps Queue Migration

July 12, 2017 - July 21, 2017

Phase 1: Devops Queue Migration

July 12, 2017 - July 21, 2017

Phase 1: Hotlist (SEVs) Queue Migration

July 12, 2017 - July 21, 2017

Phase 2: HelpDesk Queue Migration

July 17, 2017 - July 31, 2017

Phase 2: Asset Management Queue Migration

July 17, 2017 - July 31, 2017

Phase 3: DMP Ops Queue Migration

July 23, 2017 - July 31, 2017

Phase 3: Data Science Queue Migration

July 23, 2017 - July 31, 2017

Phase 4: Zendesk Queue Migration

July 31, 2017 - August 11, 2017

Trello Migration and Remaining Assembla Queues

August 7, 2017 - August 25, 2017