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Use Cases
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Resources
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Pricing
10/21/2012 PS Image Issue
Jira Creation to Completion
Jira Creation to Close
10/21/2012 8:10 AM - 10/22/2012 8:49 AM
% complete
From issue creation to Brandon's comment that it is working. Not including unrelated VPN issue time.
Non Priority Completion
Non-Priority Time to Complete
10/20/2012 9:45 AM - 10/21/2012 7:45 PM
% complete
Time from Ed's initial non-priority email to Jonathan's all clear email.
Priority Completion
Priority Time to Complete
10/21/2012 7:58 AM - 10/21/2012 7:45 PM
% complete
Time from Greg's alert that this was a priority to Jonathan's all clear email.
Notice of Priority to Completion
Ed Emails Everyone
10/20/2012 9:45 AM
% complete
Ed Ballam: I noticed this problem Friday evening and had hopes it would resolve itself overnight, but there's no difference this A.M. Received this at 9:45 Saturday morning via email.
Greg Leaves Voicemail With Jonathan
10/20/2012 11:00 AM
% complete
Jonathan's voicemail was just button pushing sounds.
Greg emails Jonathan
10/21/2012 7:58 AM
% complete
Greg Toritto: Was this resolved? 7:58 am 10/21/2012
Jonathan Creates Jira Issue
10/21/2012 8:10 AM
% complete
into Jira at 8:10 am. Had only received an email. Sunday 10/21/2012
Jonathan Alerts Group
10/21/2012 8:17 AM
% complete
Email to Greg and Ed letting them know that we were going to be looking into the issue: 8:17
Jonathan Texts Brandon
10/21/2012 8:20 AM
% complete
I also sent Brandon an text at 8:20 am. Giving him a heads up there was an issue. Sunday 10/21/2012
Jonathan Updates Group
10/21/2012 8:47 AM
% complete
Email to Entire team letting them know that we were going to be looking into the issue: 8:47. Sunday 10/21/2012
Frank Calls Jonathan
10/21/2012 8:51 AM
% complete
Called and I talked to him on phone at 8:51 am letting him know this had been sent to our team. Sunday 10/21/2012
Jonathan Emails Group All Clear
10/21/2012 7:47 PM
% complete
Sent email out to everyone letting them know the issue had been fixed and items were replicating and that those should be back soon.
DEV Milestones
Brandon Posts in Dev Chat
10/21/2012 11:51 AM
% complete
cygnus.developers: [brandonbk] Any developers available to look at a bug chip just put in regarding newsfeed images?
Sent at 11:51 AM on Sunday
Justin Palamar Responds in Dev Chat
10/21/2012 12:03 PM
% complete
cygnus.developers: [justin.e.palamar] I can tonight but i'm in PA and not near a computer atm
Sent at 12:03 PM on Sunday
Brandon Changes from Order to Oven
10/21/2012 6:49 PM
% complete
Brandon Krigbaum made changes - Sunday 6:49 PM
Field Original Value New Value
Status Order [ 10034 ] Oven [ 10031 ]
Josh Comments on Jira Issue
10/21/2012 18:53
% complete
Josh Worden added a comment - 10/21/12 13:57 PM
Jonathan Starks can you post an example?
Brandon Called Jonathan With Fix Alert
10/21/2012 7:31 PM
% complete
Brandon Krigbaum: Received word this was fixed and items should start replicating both via jira and phone call @ 7:37 pm.
Brandon Updates Jira With Sync Info
10/21/2012 10:30 PM
% complete
Brandon Krigbaum: Reported again via gira around 10:30 all images had been copied and should see no more issues with a follow up Monday am.