Concord Timeline

Events

LDI

02/05/2015 - 02/07/2015

Site Assessment

03/05/2015 - 03/07/2015

Teamwork Skills Workshops

03/17/2015 - 03/20/2015

• Include results of HSOPS in introduction.

• Emphasize value of structured handoff vs. personal technique.

• Emphasize value of safety statement as essential for a “safety culture”.

• Note task sharing, readbacks, and callouts as “done well”.

Hardwired Safety Tools Workshop

04/13/2015 - 04/17/2015

LDI Refresher

04/17/2015

Hardwired Safety Tools

Identify Potential HSTs

Mar 8, 2015 - March 8, 2015

Solicit inputs for HSTs

Mar 21, 2015

Refine Existing Protocols/Procedures

3/25/15

Conduct Trials and Refine HSTs

Apr 17, 2015 - April 30, 2015

Create New HSTs

04/17/2015

Final Version of Skills Training Sheet

May 1, 2015

Conduct Pre-test Based on Virtual Learning

May 1, 2015

Train Physicians and Staff Using Skills Training Sheet

May 1, 2015 - May 21, 2015

Implement HST - Go Live

5/1/15

Conduct Post-Test

May 22, 2015

Key Players

Executive Team Creates Key Results

02/07/2015

Steering Committee Meeting

03/04/2015

Baseline Measurement Complete

03/17/2015

Tools Team

03/23/2015

Tracey Smith
Keisha Vernon
KB
Vanessa VanDerMeid-Jackson
Cathy Irana
Kim Masterson
Brenda Atkins
Dr. Sharma
Dr. Collins

Tools Team Creates HSTs and Refines Existing Protocols

3/24/15

Steering Committee Meeting

03/25/2015

Tools Team - Conduct Trials and Refine HSTs

Apr 17, 2015 - April 30, 2015

Decide on next department for TTT

Apr 18, 2015 - April 18, 2015

At this point the leadership team should have a better perspective to evaluate the impact of training and Hardwired Safety Tools.

A conference call between the LifeWings Safety Coach, the hospital Project Manager, and the Executive Sponsor should be scheduled to discuss:

Readiness to execute the option for TTT and Implementation in 2nd unit.
Which department would make sense for expanding the implementation?
When to conduct TTT interviews.
When to conduct TTT.
Offsite (recommended) or at hospital location.

Exec Team - Conduct Rounding For HST Usage

May 1, 2015 - May 21, 2015

Exec Team - Evaluate Key Results

Jun 26, 2015 - December 25, 2015

Tools Team - Refine HST, Update Skills Training Sheet, Re-Train

Dec 26, 2015

Today

Today

Audits and Observations

Observe HST Usage (or lack thereof)

Mar 17, 2015

Observe HST Usage and Refine HSTs and Skills Training Sheet

Apr 17, 2015 - April 30, 2015

Conduct Audits for Compliance

May 1, 2015 - June 25, 2015

Key Results - Outcomes

Reduce PCE by 50%

02/07/2015 - 12/31/15

Improve Physician and Staff Satisfaction

02/07/2015 - 12/31/15

Improve Adverse Outcomes Index

02/07/2015 - 12/31/2015

Understand Behaviors Needed to Achieve Outcomes

3/24/15

Key Results - Compliance/Behavior

Observe Non-compliance and Deviations

Mar 24, 2015 - 01/01/2016

Understand Reasons for Non-compliance and Deviations

3/25/15

Key Results - Attitude/Beliefs

HSOPS (Comm Openness, Teamwork between Units)

02/07/2015 - 12/31/15