Applied for an apartment and was subsequently informed that we had been approved.
She acted like this was a problem and said they no longer made screens that fit that window. Acted like since I hadn't noticed it during the walkthru that she had no obligation to fix it. I became somewhat panicked thinking we were going to have to reside in an apartment in which we couldn't open the windows for 10 months.
Paid early because they advertised a "fictitious" contest whereby you could win one months free rent if you paid your rent before the 1st.
Inquired as to how much it would be and she said she would notify us by mail closer to the end of the lease what the monthly amount would be. My son wanted to retain the apartment because it was affordable to him and we did not want to incur the costs to move.
My son and I called Wendi numerous times and went to the office numerous times. She acted like she didn't care and kept saying that they only had one maintenance man for the whole complex and that he also serviced another one of their properties. During this time, on one of my visits to Wendi's office to complain about the water, I asked her for her superior's contact information. She wrote a name and telephone number down on a post it note. The number was not an operative number. The heating problem was never fixed.
Got sick due to lack of hot water during cold weather.
Always paid in a timely manner. Never incurred a late fee.
I hand delivered the notice to her.
My husband hand delivered the letter to her.