Interviews to gather information and expectations from stakeholder.
Weekly meetings with key stakeholders.
Relevant information gathered from interviews will be shared with team members.
Develop course and materials
Approvals from access services director, legal/corporate compliance director, technology specialist, and subject matter expert.
The course will be rolled out to the all facilities in the Hill Country region.
Evaluate response to course and effectiveness of course in Hill Country region. Make necessary course updates and changes based on results.
Roll out course to facilities system-wide.
End of project wrap up meeting with stakeholder.
Project start group meeting with stakeholders.