Floating Collections


Presentation at Manager's Meeting


Communicate with Stakeholders

June, 2010 - September, 2010

We will present and get feedback from various stakeholder groups, with an emphasis on speaking face-to-face at branches.

Annual Meeting

October, 2010

Staff Training

November, 2010 - December, 2010

Begin Rollout

January, 2011

Assess Pilot Program

April, 2011