Strategic Plan Timeline 2013-2014

Go over prototype and scheduler before going live. Show her how to list her available times and dates on the scheduler.

this survey will be sent out to 60 graduate students as well. The questions in the survey will include:
1) How would you rate the new structure of the graduate website?
2) How many times have you viewed the site for advising information?
3) Were you able to find all the information you were seeking? If not please explain what it was?
4) From a scale of 1-5, 5 being excellent, how would you rate the quality of the website?

Ask them to express any other concerns they have with the site now that it has gone live and whether they have had any problems expressed from graduate students about the site.

Observe how many people viewed the travel site based on google analytics. Pull up reports on from the online scheduler and observe how many actually made appointments using the scheduler.

Interview to show them the prototype before going live

1) Did the new training materials help to set up your course in Bb?
2) How well was the information presented, was it clear and easy to understand?
3) Did the training materials help break everything down, in an easy and understandable manner?
4) How would you rate the quality and effectiveness of the training video from a scale from 1-5, 5 being excellent?
5) Please express any problems you experienced with the training?
6) Please express any successes you experienced with the training?
7) Please express any suggestions you have for the Bb training?

Observe how many people viewed the travel site based on google analytics.

Observe recent activity in the mapped drive. Again compare to previous years. The focus will be on activity in the last couple of weeks. The time stamp on the files will indicate when they were last modified, added and retrieved. An adequate level of activity will be at least 2 times a week. But most likely it will be more since the front office staff is always accessing and sharing these files

The questions in the survey will include:
1) How would you rate the new structure of the graduate website?
2) How many times have you viewed the site for advising information?
3) Were you able to find all the information you were seeking? If not please explain what it was?
4) From a scale of 1-5, 5 being excellent, how would you rate the quality of the website?
5) How many times have you made an appointment to see Pat using the online schedule in the past few months?
6) Has the online scheduler made it easier to make an appointment with Pat?
7) Have you had any problems with the online scheduler?
And if so please list the problems?

Observe activity for online schedulers. This activity will be in the form of activity reports that will show who scheduled an appointment…the results will be compared to the actual number of graduate students who met with Pat and Sara. This will verify if they are using the new method or still making appointments using the old methods.Observe how many graduate students are viewing the Travel site using Google Analytics.

The first set of questions will be for the online scheduler and be sent to 60 graduate students (30 Teaching Assistants and 30 non-teaching assistants, just graduate students) and all of the professors within the department. The questions will be:
1) How many times in the past few months have you used the online scheduler to make an appointment with Sara?
2) Have you experienced any problems with the online-scheduler?
3) If you have any experienced any problems please briefly explain the problems?

Scheduler survey for Pat: sent out to 60 Graduate Students (30 TA's, 30 non-TA's)
1) How many times have you made an appointment to see Pat using the online schedule in the past few months?
2) Has the online scheduler made it easier to make an appointment with Pat?
3) Have you had any problems with the online scheduler?
And if so please list the problems?

Travel site Survey:

The next set of questions will pertain to the travel site and be sent to 60 graduate students (30 TA’a and 30 non-TA’s). These questions are:
1) How often have you viewed the website for travel claim info in the past few months?
2) Was there any information you were seeking that was missing? If so please explain what it was?
3) Was the site organized and easy to read?
4) List any suggestions that will help improve the site?

Ask Sara if the number of faculty stopping by has decreased since the implementation of the Travel site and online scheduler. Ask her if all individuals are making appointments using the online scheduler and if not how many are still stopping by. The project manager will compare the individuals who she met with and those who actually made an appointment using the online scheduler.

Ask them if they have received any feedback from any of the TA's. Also go over Google Analytics results with them and the results from the Bb admin group.

View the google analytics results to verify the number of individuals viewing the videos. Then a simple survey will be sent out to 30 TA's asking them:
1) if they viewed the training videos?
2) How many times they had to view each video?
3) Were the videos helpful?
4) Do they still have problems with the basic functions of Bb? And if so what are the problems?

Get the information from google analytics and compare the results to the last report and the survey sent out to graduate students.

Send out a survey to faculty members, survey will be sent to a total of 30 teaching Assistants, and all the professors/instructors (35 in total) about their experiences with Bb. This will help to verify consistency in their previous surveys.

The questions will include:
1) Did the new training materials help to set up your course in Bb?
2) How well was the information presented, was it clear and easy to understand?
3) Did the training materials help break everything down, in an easy and understandable manner?
4) How would you rate the quality and effectiveness of the training video from a scale from 1-5, 5 being excellent?
5) Please express any problems you experienced with the training?
6) Please express any successes you experienced with the training?
7) Please express any suggestions you have for the Bb training?
8) Assuming that you are now able to achieve the basic functions in Bb, how willing are you learn the more advanced features with Bb?