Emotional Intelligence

http://greatergood.berkeley.edu/ei_quiz/
http://www.goodtherapy.org/emotional-intelligence.html

Note down any negative experiences during the next 3 weeks.

Redefine your negative thinking and remember the positive things you derived from the experience.
Taken from the Manager's Pocket Guide to EI.

Make a list of 5 things to be grateful for, each and every morning.

Like having a mapped escape route in case of fire, identify a place where you can retreat: a "safe place" that you can go: one on the job and one at home. Plan a calming activity to deal with anger, and an energizing or funny activity to combat sadness.

Taken from the Manager's Pocket Guide to EI.

Read one of the six chapters per day.

From literature: Manager's Pocket Guide to Emotional Intelligence

Reflection and progress of e-learning EI course and emotions through the day.

Practice at least 10 minutes a day. Choose a very calming image (a lake, a mountain, etc.), a calming sound (the tide or a ticking clock), a word or short phrase ( peace; I am calm ). Hold the image in your mind for the full 10 minutes. Your mind will probably stray, but don’ t chastise yourself if it does. Remain calm, and simply refocus on your calming image or message and let other thoughts fade away. This will help you practice turning on calming physical reactions to stressful situations. After two weeks of faithful practice, try beginning your session by imagining a difficult situation. As you feel yourself getting angry or anxious, shift your mind back to your programmed relaxation response. Practice this variation 10 minutes a day for two more weeks. Then try your programmed response in real situations in which you feel yourself getting anxious or angry.
Taken from Manager's Pocket Guide to EI.

This is a positive internal monologue you program for yourself. E.g. "I have a lot of talent and enthusiasm. People find me likable, and I am very good at making sales. I work hard to please my customers, and they are loyal to me. I want to be the best sales rep in this region. I know I can do it! Increased sales will bring me greater financial rewards, make me proud, and get me noticed. I believe in myself, my team, and this company, and I know I can make a difference - today and every day." Keep a copy and read it a few times a day, repeat during stressful times.
Taken from Manager's Pocket Guide to EI.

One online lecture per day.
https://www.openlearning.com/courses/Success