2016 February Application Major Release

2016 February Application Major Release PreWindow Tasks

Drain Initiators @ 22:00 - 22:15

02/19/2016 22:00 - 02/19/2016 22:15

Drain Initiators @ 22:00 - 22:15

Tasked to AZ Data Center

Route calls from M3K to SHEA PBX @ 23:00 - 00:00

02/19/2016 23:00 - 02/20/2016 0:00

Route calls from M3K to SHEA PBX @ 23:45

Task Assigned to CDS & Varun Arora
1st: CDS moves calls to Shea
2nd : IVR Prod Support IVR/VRU fwds calls to REPS. Bypassing the IVR

Preconfig JNDI changes & other configuration changes @ 23:00 - 00:00

02/19/2016 23:00 - 02/19/2016 23:59

Preconfig JNDI changes & other configuration changes @ 23:00 - 00:00

Task assigned to Application Architecture and Web Infrastructure

Dependency: IQ/Timeline created and reviewed and approved with Exec Advisor Ben Selagea, Application Architecture, and Web Infrastructure technicians

Stop DMP Listeners on prdaws2a - d @ 23:30 - 23:45

02/19/2016 23:30 - 02/19/2016 23:45

Stop DMP Listeners on prdaws2a - d @ 23:30 - 23:45

Tasked to Web Infrastructure
Pat Przybysz

Stop the CMP listeners on prdpsf2a -d @ 23:30 - 23:45

02/19/2016 23:30 - 02/19/2016 23:45

Stop the CMP listeners on prdpsf2a -d @ 23:30 - 23:45

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern

Stop Mail Timers @ 23:45 - 23:55

02/19/2016 23:45 - 02/19/2016 23:55

Stop Mail Order Timers 23:45 - 23:55

Assigned to Pouloumi Ray
Cell: 469-271-1608

Execute PDE Scripts 23:50- 00:15

02/19/2016 23:50 - 02/20/2016 0:15

Execute PDE Scripts 23:50 - 00:15

Task to ITD Prod Management Team
Anthony Dahlgren

2016 February Application Major Release Shutdown - 30 Minutes

2016 February Application Major Release Begins @ 00:00

02/19/2016 23:55

Post CCA Maintenance Pages @ 23:55 - 00:05

02/19/2016 23:55 - 02/20/2016 0:05

Post CCA Maintenance Pages

Tasked to ICC West

Post Portal Maintenance Pages @ 23:55 - 00:05

02/19/2016 23:55 - 02/20/2016 0:05

Post Portal Maintenance Pages

Tasked to ICC West

Post Specialty Portal Maintenance Pages @ 23:55 - 00:05

02/19/2016 23:55 - 02/20/2016 0:05

Post Specialty Portal Maintenance Page

Assigned to ICC West

Stop Front End Applications @ 00:00 - 00:15

02/20/2016 0:00 - 02/20/2016 0:15

Stop Front End Applications @ 00:00 - 00:15

Applications Include – Applications JVM’s-PBW/ADJ, LINKS, Portal, Peoplesafe, Drug, Retail, ECS, IVR, Ace, Gemini

Tasked to Application Architecture & Web Infrastructure

Stop Application RxClaim @ 00:00 - 00:20

02/20/2016 0:00 - 02/20/2016 0:20

Stop Application RxClaim @ 00:00 - 00:20

Tasked to iSeries Team.
Team will report when RxClaim is down.

Ensure SPIL & RxAmerica are not being stopped with Front End Applications @ 00:00

02/20/2016 0:00

Ensure SPIL & RxAmerica are not being stopped with Front End Applications @ 00:00

2016 February Application Major Release Implementation Window - 3 Hours

Implement Out-of-Window Mainframe Packages @ 00:00 - 01:00

02/20/2016 0:00:01 - 02/20/2016 1:00

Implement Out-of-Window-Mainframe Packages 00:00 – 01:00

Tasked to ITD PROD Management Services Team
Anthony Dahlgren

QL POS Outage Window @ 00:15 - 00:45

02/20/2016 0:15 - 02/20/2016 0:45

POS Outage Window @ 00:15 - 00:45

Task assigned to DB2 DBA
Rick Eugene and Gary Rothermel are POC

RECAP Outage Window @ 00:15 - 01:00

February 20, 2016 00:15:01 - February 20, 2016 01:00

RECAP Outage Window @ 00:15 - 01:00

Task assigned to DB2 DBA
Flora Gamo-Silva

Implement Midrange Changes @ 00:15 - 02:30...................

02/20/2016 0:15:02 - 02/20/2016 2:30

Implement Midrange Changes 00:15 – 02:30

Dependency: Front End Applications have been stopped & PDE Scripts are complete
Ramesh Rajagopal, Noah Stern, & Pat Przybysz

Implement Database Changes @ 00:15 - 1:15

02/20/2016 0:15:02 - 02/20/2016 1:15

Implement Database Changes @ 00:15 - 01:15

Dependency: Front End Applications have been stopped
Brent Larson

Implement Portal, CCA, Specialty Portal Midrange Changes @ 00:15 - 02:30

02/20/2016 0:15:03 - 02/20/2016 2:30

Implement Portal, CCA, Specialty Portal Midrange Changes

Task Assigned to Application Architecture Portal
George Meng

Implement RxClaim Changes @ 00:20 - 2:20

02/20/2016 0:20 - 02/20/2016 2:20

Implement RxClaim Changes Window @ 00:20 - 2:20

Systems will provide deployment status of implementation

Implement In-Window Mainframe Packages @ 1:15 - 2:30

02/20/2016 1:15 - 02/20/2016 2:30

Implement Mainframe Changes 01:15 - 2:30

Tasked to ITD PROD Management Services Team
Anthony Dahlgren

2016 February Application Major Release Startup - 30 Minutes

Restart Applications ECS & ECS Switch @ 2:15 - 2:30

02/20/2016 2:15 - 02/20/2016 2:30

Restart ECS & ECS Switch 2:15 - 2:30

Dependency: Deployment of all ECS code

Tasked to Application Architecture
Ramesh Rajagopal

Restart Application RxClaim @ 02:20 - 3:00

02/20/2016 2:20 - 02/20/2016 3:00

Restart Application RxClaim @ 2:20 - 3:00

Dependency: RxClaim changes have been installed completely

Tasked to iSeries Team. Team will report when RxClaim is up

Restart Front End Applications @ 2:30 - 3:00

02/20/2016 2:30 - 02/20/2016 3:00

Front End Applications are restarted 2:30 - 3:00

Dependency: Code Deployment Changes Complete

Applications Include – Applications JVM’s-PBW/ADJ, LINKS, Peoplesafe, Drug, Retail,IVR, Ace, Gemini, ECS Switch

Tasked to Application Architecture & Web Infrastructure

Restart Applications Portal, CCA, Specialty Portal @ 2:30 - 3:00

02/20/2016 2:30 - 02/20/2016 3:00

Restart Applications Portal, CCA, Specialty Portal
2:30 - 3:00

Task Assigned to Application Architecture Portal
George Meng

Remove Specialty Portal External Maintenance Pages @ 3:00 - 3:05

02/20/2016 3:00 - 02/20/2016 3:05

Remove Specialty Portal Internal Maintenance Pages
By request of Specialty Portal Validation resource
Tasked to ICC West

Remove CCA Internal Maintenance Pages 3:00 - 3:05

02/20/2016 3:00 - 02/20/2016 3:05

Remove CCA Internal Maintenance Pages 3:30 - 3:35

Dependency: Application CMP started & CMP has requested Page removed

Tasked to ICC West

Remove Portal Internal Maintenance Pages @ 3:00 - 3:05

02/20/2016 3:00 - 02/20/2016 3:05

Remove Portal Internal Maintenance Pages 3:30 - 3:35

Dependency: Application Portal started & Portal has requested Internal Page removed

Tasked to ICC West

Restart DMP Listeners on prdaws2a-d @ 3:00 - 3:15

02/20/2016 3:00 - 02/20/2016 3:15

Restart DMP Listeners @ 3:00 - 3:15

Dependency: Request of CMP OQ resource.

Tasked to Web Infrastructure
Pat Przybysz

Dependency: Application CMP needs to be available

Route IVR calls from SHEA back to M3K PBX @ 3:00 - 3:30

02/20/2016 3:00 - 02/20/2016 3:30

Unroute IVR calls from M3K M3K to SHEA PBX @ 3:00 - 3:30

Task Assigned to Varun Arora (IVR Prod Support)
1st: Unroute calls from Reps - IVR Prod Support
2nd: Route calls to M3K PBX - CDS

Restart CMP listeners on prdpsf2a-d at request of CMP Application team @ 3:15 - 3:30

02/20/2016 3:15 - 02/20/2016 3:30

Restart CMP Listeners @ 3:15 - 3:30

Dependency: Request of CMP OQ resource.

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern

2016 February Application Major Release OQ & Turnover - 2 Hours

Application ECS OQ @ 2:30 - 5:00......................................................

02/20/2016 2:30 - 02/20/2016 5:00

ECS OQ begins @ 2:30

Dependency: ECS & Switch Applications started

Front End Applications OQ @ 3:00 - 5:00...........

02/20/2016 3:00 - 02/20/2016 5:00

Front End Applications OQ @ 3:00

Dependency: Front End Applications started

Application RxClaim OQ @ 3:00 - 5:00..............

02/20/2016 3:00 - 02/20/2016 5:00

Application RxClaim Application OQ 3:00

Dependency: Application RxClaim started

Restart Mail Timers @ 3:05 - 3:15

02/20/2016 3:05 - 02/20/2016 3:15

Restart Mail Timers @ 3:05 - 3:15

Tasked to Mail Order Resource:
Pouloumi Ray

Remove Portal External Maintenance Page @ 4:30 - 4:45

02/20/2016 4:30 - 02/20/2016 4:35

Remove Portal External Maintenance Pages 4:30 - 4:35

Dependency: OQ Complete

Tasked to ICC West

Restart Initiators @ 4:45 - 4:55

02/20/2016 4:45 - 02/20/2016 4:50

Restart Initiators @ 4:45 - 4:55

Tasked to AZ Data Center

2016 February Application Major Release Ends and Turnover @ 5:00

02/20/2016 5:00

2016 February Application Major Release Complete & Turnover @ 5:00