2015 October EITS Maintenance Weekend

Times are based in MST

EITS Maintenance Prep Activities

Baseline Health Check

October 10, 2015 18:00 - October 10, 2015 21:00

Baseline Health Check

Task Assigned to ICC West
(CORE TASK)

Stop Mail Order Timers prdmps1a/b/c/d @ 20:45 - 21:00

October 10, 2015 20:45 - October 10, 2015 21:00

Stop Mail Order Timers prdmps1a/b/c/d @ 20:45 - 21:00

Tasked to Mail Order Production support -
Naumaan Shaikh
(CORE TASK)

Verify Active Alerts @21:00 – 21:10

October 10, 2015 21:00 - October 10, 2015 21:10

Verify Active Alerts @21:00 – 21:10

Task Assigned to ICC West
(CORE TASK)

Route IVR calls from M3K to SHEA PBX @ 21:00

October 10, 2015 21:00 - October 10, 2015 22:00

Route IVR calls from M3K to SHEA PBX @ 21:00

Task assigned to Davind Arbuthnot/ Varun Arora for IVR
CDS: Alejandra Rodriguez 210-669-5365

Stop DMP Listeners on prdaws2a-d @ 21:30 - 21:45

October 10, 2015 21:30 - October 10, 2015 21:45

Stop DMP Listeners on prdaws2a/b/c/d @ 21:30 - 21:45

Tasked to Web Infrastructure
Mel Celaya and Bhyaga Adusumalli

(CORE TASK)

Stop CMP Listeners on prdpsf2a/b/c/d @ 21:30 - 21:45

October 10, 2015 21:30:01 - October 10, 2015 21:45

Stop CMP Listeners on prdpsf2a/b/c/d @ 21:30 - 21:45

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi

(CORE TASK)

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 21:45 - 21:55

October 10, 2015 21:45:02 - October 10, 2015 21:55

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 21:45 - 21:55

Tasked to Application Architecture
Ramesh Rajagopal & Anoop Aribandi

(CORE TASK)

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 21:45 - 21:55

October 10, 2015 21:45:04 - October 10, 2015 21:55

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 21:45 - 21:55

Tasked to Application Architecture
Ramesh Rajagopal & Anoop Aribandi

(CORE TASK)

EITS Maintenance Shutdown

2015 October EITS Maintenance Begins

October 10, 2015 21:55

Post Internal & External Maintenance Pages prdehs1a-d prdihs1a-d @ 21:55 - 22:00

October 10, 2015 21:55:02 - October 10, 2015 22:00

Post Internal and External Maintenance Pages prdehs1a/b/c/d prdihs1a/b/c/d @21:55 - 22:00

Tasked to ICC West

(CORE TASK)

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:55 - 22:00

October 10, 2015 21:55:02 - October 10, 2015 22:00

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:55 - 22:00

Tasked to ICC West
(CORE TASK)

Stop Portal JVM's on prdptl2a/b/c/d @ 21:58 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop Portal JVM's on prdptl2a/b/c/d @ 22:00 - 22:15

Dependent on Maintenance Pages being posted

Tasked to Application Architecture Portal
Laxman Soma
(CORE TASK)

Stop Application CCA on prdpcp1a - 1d @ 22:00 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop Application CCA on prdpcp1a - 1d @ 22:00 - 22:15

Task assigned to Application Architecture Portal
Bill Peng
(CORE TASK)

Stop JVM’s on IVR Servers prdivr2a/b/c/d @ 22:00 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop JVM’s on IVR Servers prdivr2a/b/c/d @ 21:00

Tasked to Web Infrastructure
Pat Przybysz

Stop Requested Applications on Alarm Point @ 22:00 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop Requested Applications on Alarm Point @ 22:00 - 22:15

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Stop JVM's on XWS Servers on prdxws1a-d & prdxws2a-d @ 22:00 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop JVM's on XWS Servers on prdxws1a/b/c/d and prdxws2a/b/c/d 22:00 - 22:15

Tasked to Web Infrastructure
Bhyaga Adusumalli & Pat Przybysz
(CORE TASK)

Stop JVM's on AWS Servers prdaws1a-d & prdaws2a-d @ 22:00 - 22:15

October 10, 2015 21:58 - October 10, 2015 22:15

Stop JVM's on AWS Servers prdaws1a/b/c/d and prdaws2a/b/c/d @ 22:00 - 22:15

Tasked to Web Infrastructure
Bhyaga Adusumalli & Pat Przybysz
(CORE TASK)

Stop Applications Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 22:00 - 22:15

October 10, 2015 21:58:30 - October 10, 2015 22:15

Stop Applications: Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 22:00 - 22:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 22:00 - 22:15

October 10, 2015 21:58:35 - October 10, 2015 22:15

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 22:00 - 22:15
Task Assigned to Application Architecture
Anoop Aribandi
(CORE TASK)

Stop Application: ECS JVM's on prdecs2a/b/c/d @ 22:00 - 22:15

October 10, 2015 21:58:45 - October 10, 2015 22:15

Stop Application: ECS JVM's on prdecs1a/b/c/d @ 22:00 - 22:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Stop Application: FUSE on PRDESP1a/b @ 22:00 - 22:15

October 10, 2015 21:58:45 - October 10, 2015 22:15

Stop Application: FUSE on PRDESP1a/b @ 22:00 - 22:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Mail Order JVM's on prdmor2a/b/c/d @ 22:00 - 22:15

October 10, 2015 21:58:47 - October 10, 2015 22:15

Stop Mail Order JVM's on prdmor2a/b/c/d @ 22:00 - 22:15

Tasked to Application Architecture
Anoop Aribandi
(CORE TASK)

Stop QL & DCU3 @ 22:00 - 22:45

October 10, 2015 22:00 - October 10, 2015 22:45

Stop QL & DCU3 @ 22:00 - 22:45

Tasked to AZ Data Center

(CORE TASK)

EITS Maintenance Window

C78158 Oracle DBA: Oracle patch to the lisadev and mcntrprd @ 22:15 - 01:00

October 10, 2015 22:15 - October 11, 2015 01:00

C78158 Oracle DBA: Oracle patch to the lisadev and mcntrprd @ 22:15 - 01:00

Databases Impacted:
lisadev
mcntprd

Tasked to Leisa Visconti

C78585 Internet/Web Infrastructure: WebSphere WebSphere Federated Repository ldap entries to Production @ 22:15 - 01:00

October 10, 2015 22:15 - October 11, 2015 01:00

C78585 Application Architecture: WebSphere WebSphere Federated Repository ldap entries to Production @ 22:15 - 01:00

Servers Impacted:
prdaws2a-2d
prdxws2a-2d
prdmsw2a-2b
prdcmt1a-1b
prdcmt2a-2b
PRDS3W1A-1b
PRDPSF2A-2D
PRDECS2A-2D
PRDMOR2A-2D

Task assigned to Pat Przybysz

C77822 UNIX AIX - OS patching / LPM activity @ 22:15 - 01:00

October 10, 2015 22:15 - October 11, 2015 01:00

C77822 UNIX AIX - OS patching / LPM activity @ 22:15 - 01:00

Servers Impacted:
prdaws1a
prdaws1b
prdaws1c
prdaws1d
prdaws2a
prdaws2b
prdaws2c
prdaws2d
prdcrs1a
prdcrs1b
prdcrs1c
prdcrs1d
prdecs2a
prdecs2b
prdecs2c
prdecs2d
prdeds1a
prdeds1b
prdeds1c
prdeds1d
prdehs1a
prdehs1b
prdehs1c
prdehs1d
prdehs2a
prdehs2b
prdehs2c
prdehs2d
prdemb1a
prdemb1b
prdemb1c
prdemb1d
prdemb1e
prdemb2a
prdemb2b
prdemb3a
prdemb3b
prdemb3c
prdemb3d
prdemb3e
prddbs1a
prddbs1b
prddbs2a
prddbs2b
prddbs3a
prddbs3b
prddbs4a
prdxws1a
prdxws1b
prdxws1c
prdxws1d
prdxws2a
prdxws2b
prdxws2c
prdxws2d
prdwcm1a
prdwcm1b
prdora4a

prdivr2a

prdivr2b
prdivr2c

prdivr2d

prdpsf2a
prdpsf2b

prdpsf2c

prdpsf2d

prdtrs3a
prdtrs3b

prdtrs4a

prdtrs4b
prdtrs5a

prdtrs5b

paz1e1dbpa1a
paz1e1dbpa1b

Tasked to Unix AIX
Bob Arger & John Figuroa

C78458 MQ Support: Convert AIX IIB server TImezone to CDT @ 22:15 - 01:00

October 10, 2015 22:15 - October 11, 2015 01:00

C78458 MQ Support: Convert AIX IIB server TImezone to CDT @ 22:15 - 01:00

Impacted Servers:
paz1eslbpa1a
paz1eslbpa2a
paz1eslbpa3a
paz1eslbpa4a
paz1eslbpa1b
paz1eslbpa2b
paz1eslbpa3b
paz1eslbpa4b
prdemb3a
prdemb3b
prdemb3c
prdemb3d
prdemb3e
trnemb3a

Tasked to: Reid Solar

C78873 Oracle DBA: Upgrade GRID and ASM for MCOMPROD database to Oracle version 11.2.0.4 @ 22:15 - 01:00

October 10, 2015 22:15 - October 11, 2015 01:00

C78873 Oracle DBA: Upgrade GRID and ASM for MCOMPROD database to Oracle version 11.2.0.4 @ 22:15 - 01:00

Tasked to Sangkho Rattanasamay

EITS Maintenance Start-Up

Production TEST & Training CTG Check @ 01:00 - 1:30

October 11, 2015 01:00 - October 11, 2015 01:30

Production TEST & Training CTG Check @ 01:00 - 01:30

Tasked to ICC West
(CORE TASK)

Start Application: ECS on prdecs2a/b/c/d @ 01:00 - 01:15

October 11, 2015 01:00 - October 11, 2015 01:15

Start Application: ECS on prdecs2a/b/c/d

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Dependent on CTG Check complete

Start QL & DCU3 @ 01:00 - 01:30

October 11, 2015 01:00 - October 11, 2015 01:30

Start QL & DCU3 @ 01:00 - 01:30

Tasked to Mainframe Support
AZ Data Center

Production CTG Check @ 01:00 - 01:30

October 11, 2015 01:00 - October 11, 2015 01:30

Production CTG Check @ 01:00 - 01:30
Assigned to ICC West

(CORE TASK)

Preliminary Application Shakeout of ECS @ 01:15 - 1:30

October 11, 2015 01:15 - October 11, 2015 1:30

Preliminary Application Shakeout of ECS

Tasked to Josephine Hamilton

Start Applications: Mail Order JVM's prdmor2a/b/c/d @ 01:30 - 2:00

October 11, 2015 01:30 - October 11, 2015 02:00

Start Applications: Mail Order JVM's prdmor2a/b/c/d

Dependency: ECS up and verified

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Start all JVM's in XWS on prdxws1a/b/c/d, prdxws2a/b/c/d @ 01:30 - 02:00

October 11, 2015 01:30 - October 11, 2015 02:00

Start all JVM's in XWS on prdxws1a/b/c/d, prdxws2a/b/c/d @ 01:30 - 02:00

Tasked to Web Infrastructure
Pat Przybysz & Bhyaga Adusumalli

Start Mail Order Timers prdmps1a/b/c/d @ 1:30 - 2:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start Mail Order Timers prdmps1a/b/c/d
Task assigned to Mail Order Personnel
Naumann Shaikh

Start Mail Order CICS V-Region @ 01:30 - 2:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start Mail Order CICS V-Region

Tasked to AZ Data Center

Start Portal JVM's on prdptl2a/b/c/d @ 01:30 - 2:00

October 11, 2015 01:30 - October 11, 2015 02:00

Start Portal JVM's on prdptl2a/b/c/d @ 01:00 - 01:30

Assigned to Application Architecture Portal
Bill Peng
(CORE TASK)

Start all JVM's in AWS prdaws1&2a-d @ 01:30 - 02:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start all JVM's in AWS/XWS prdaws1a/b/c/d, prdaws2a/b/c/d

Tasked to Web Infrastructure
Pat Przybysz & Mel Celaya & Bhagya Adusumalli
(CORE TASK)

Start Application CCA on prdpcp1a - 1d @ 01:30 - 2:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start Application CCA on prdpcp1a - 1d

Task assigned to Application Architecture Portal
Bill Peng

Start Application FUSE on PRDESP1a/b @ 01:30 - 2:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start Application FUSE on PRDESP1a/b

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Start JVM's on IVR Servers prdivr2a/b/c/d @ 01:30 - 2:00

October 11, 2015 01:30 - October 11, 2015 02:00

Start JVM's on IVR Servers prdivr2a/b/c/d

Dependency: Application ECS is up and validated

Tasked Web Infrastructure
Pat Przybysz & Bhagya Adusumali
(CORE TASK)

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a-d & dalmor1-4 @ 01:30 - 2:00

October 11, 2015 1:30 - October 11, 2015 02:00

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d & dalmor1/2/3/4

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Start Application: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h @ 01:30 - 02:00

October 11, 2015 1:30:01 - October 11, 2015 02:00

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Start Application Rebates on prdpsf1a/b prdpsf2a - h @ 01:30 - 02:00

October 11, 2015 1:30:02 - October 11, 2015 02:00

Start Application Rebates on prdpsf1a/b prdpsf2a - h

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi

Verify Filenet backups are complete @ 01:45 - 2:00

October 11, 2015 1:45 - October 11, 2015 2:00

Verify Filenet backups are complete

Tasked to Application Architecture
Noah Stern & Anoop Aribandi
(CORE TASK)

Verify Active Alerts @ 2:00 - 2:05

October 11, 2015 2:00 - October 11, 2015 2:05

Verify Active Alerts

Tasked to ICC WEST

Remove Portal Internal Maintenance Page @ 2:00 - 2:05

October 11, 2015 02:00 - October 11, 2015 2:05

Remove Portal Internal Maintenance Page

Dependency on Application Portal restarted

Tasked to ICC West

(CORE TASK)

Start Applications on Alarm Point @ 02:00 - 02:15

October 11, 2015 02:00 - October 11, 2015 02:15

Start Applications on Alarm Point

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Remove CCA Internal Maintenance Page @ 2:00 - 2:05

October 11, 2015 02:00:05 - October 11, 2015 02:05

Remove CCA Internal Maintenance Page @ 2:00 - 2:05

Task Assigned to ICC West
(CORE TASK)

EITS OQ and Turnover

Application OQ and Validation @ 01:30 - 03:00

October 11, 2015 1:30 - October 11, 2015 3:00

Application OQ and Validation @ 01:30 - 03:00

Tasked to Josephine Hamilton/TIER 1 Support

Start DMP Lstnrs on prdaws2a-d @ 02:00 - 02:15

October 11, 2015 2:00 - October 11, 2015 2:15

Start DMP Lstnrs on prdaws2a-d @ 02:00 - 02:15

Tasked to Internet Support
Mel Celaya & Pat Przybysz & Bhagya Adusumalli
(CORE TASK)

Start CMP Listeners on prdpsf2a-d @ 02:00 - 02:15

October 11, 2015 02:00 - October 11, 2015 02:15

Start CMP Listeners on prdpsf2a-d @ 02:00 - 02:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern & Anoop Aribandi
(CORE TASK)

Remove Portal External Maintenance Pages @ 02:30 - 02:35

October 11, 2015 02:30 - October 11, 2015 02:35

Remove Portal External Maintenance Pages
@ 02:30 - 02:35
Tasked to ICC West

(CORE TASK)

Remove CCA External Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

October 11, 2015 02:30 - October 11, 2015 02:35

Remove CCA External Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

Task assigned to ICC West

2015 October EITS Maintenance Completes

October 11, 2015 03:00

2015 October EITS Maintenance Completes