2015 JULY EITS Maintenance Weekend

Times are based in MST

EITS Maintenance Prep Activities

Baseline Health Check

July 11, 2015 18:00 - July 11, 2015 21:00

Baseline Health Check

Task Assigned to ICC West
(CORE TASK)

Stop Mail Order Timers prdmps1a/b/c/d @ 19:45 - 20:00

July 11, 2015 19:45 - July 11, 2015 20:00

Stop Mail Order Timers prdmps1a/b/c/d @ 19:45 - 20:00

Tasked to Mail Order Production support -
Mangesh Rakshe (804-365-2740)
(CORE TASK)

Verify Active Alerts @20:00 – 20:10

July 11, 2015 20:00 - July 11, 2015 20:10

Verify Active Alerts @20:00 – 20:10

Task Assigned to ICC West
(CORE TASK)

Stop DMP Listeners on prdaws2a-d @ 20:30 - 20:45

07/11/2015 20:30 - 07/11/2015 20:45

Stop DMP Listeners on prdaws2a/b/c/d @ 20:45 - 20:55

Tasked to Web Infrastructure
Mel Celaya
(CORE TASK)

Stop CMP Listeners on prdpsf2a/b/c/d @ 20:30 - 20:45

07/11/2015 20:30:01 - 07/11/2015 20:45

Stop CMP Listeners on prdpsf2a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern

(CORE TASK)

Stop Print JVM's on paz1e1dspa1a - 1d @ 20:45 - 21:00

July 11, 2015 20:45 - July 11, 2015 21:00

Stop Print JVM's on paz1e1dspa1a - 1d @ 20:45 - 21:00

Tasked to Web Infra
Sriman

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 20:45 - 20:55

07/11/2015 20:45:02 - 07/11/2015 20:55

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Ramesh Rajagopal

(CORE TASK)

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 20:45 - 20:55

07/11/2015 20:45:04 - 07/11/2015 20:55

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 20:45 - 20:55

Tasked to Application Architecture
Ramesh Rajagopal

(CORE TASK)

EITS Maintenance Shutdown

2015 JULY EITS Maintenance Begins

July 11, 2015 20:59

Post Internal & External Maintenance Pages prdehs1a-d prdihs1a-d @ 21:00 - 21:05

07/11/2015 20:59:02 - 07/11/2015 21:05

Post Internal and External Maintenance Pages prdehs1a/b/c/d prdihs1a/b/c/d @21:00 - 21:05

Tasked to ICC West

(CORE TASK)

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:00 - 21:05

July 11, 2015 20:59:02 - July 11, 2015 21:05

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:00 - 21:05

Tasked to ICC West
(CORE TASK)

Stop Requested Applications on Alarm Point @ 21:00 - 21:15

July 11, 2015 21:00 - July 11, 2015 21:15

Stop Requested Applications on Alarm Point @ 21:00 - 21:15

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Stop JVM's on AWS Servers prdaws1a-d & prdaws2a-d @ 21:00 - 21:15

07/11/2015 21:00 - 07/11/2015 21:15

Stop JVM's on AWS Servers prdaws1a/b/c/d and prdaws2a/b/c/d @ 21:00 - 21:15

Tasked to Web Infrastructure
Sriman Yarasingu
(CORE TASK)

Stop JVM's on XWS Servers on prdxws1a-d & prdxws2a-d @ 21:00 - 21:15

07/11/2015 21:00 - 07/11/2015 21:15

Stop JVM's on XWS Servers on prdxws1a/b/c/d and prdxws2a/b/c/d 21:00 - 21:15

Tasked to Web Infrastructure
Sriman Yarasingu
(CORE TASK)

Stop Application CCA on prdpcp1a - 1d @ 21:00 - 21:15

07/11/2015 21:00 - 07/11/2015 21:15

Stop Application CCA on prdpcp1a - 1d @ 21:00 - 21:15

Task assigned to Application Architecture Portal
Laxman Soma
(CORE TASK)

Stop Portal JVM's on prdptl2a/b/c/d @ 21:00 - 21:15

07/11/2015 21:00 - 07/11/2015 21:15

Stop Portal JVM's on prdptl2a/b/c/d @ 21:00 - 21:15

Dependent on Maintenance Pages being posted

Tasked to Application Architecture Portal
Laxman Soma
(CORE TASK)

Stop JVM’s on IVR Servers prdivr2a/b/c/d @ 21:00

July 11, 2015 21:00 - July 11, 2015 21:15

Stop JVM’s on IVR Servers prdivr2a/b/c/d @ 21:00

Tasked to Web Infrastructure
Mel Celaya

Stop Applications Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 21:00 - 21:15

7/11/2015 21:00:30 - 7/11/2015 21:15

Stop Applications: Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 21:00 - 21:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 21:00 - 21:15

07/11/2015 21:00:35 - 07/11/2015 21:15

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 21:00 - 21:15
Task Assigned to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Application: ECS JVM's on prdecs2a/b/c/d @ 21:00 - 21:15

07/11/2015 21:00:45 - 07/11/2015 21:15

Stop Application: ECS JVM's on prdecs1a/b/c/d @ 21:00 - 21:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Stop Mail Order JVM's on prdmor2a/b/c/d @ 21:00 - 21:15

07/11/2015 21:00:47 - 07/11/2015 21:15

Stop Mail Order JVM's on prdmor2a/b/c/d @ 21:00 - 21:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Stop Application: FUSE on PRDESP1a/b @ 21:00 - 21:15

07/11/2015 21:00:59 - 07/11/2015 21:15

Stop Application: FUSE on PRDESP1a/b @ 21:00 - 21:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop QL & DCU3 @ 21:00 - 21:15

07/11/2015 21:00:59 - 07/11/2015 21:45

Stop QL & DCU3 @ 21:00 - 21:15

Tasked to AZ Data Center

(CORE TASK)

EITS Maintenance Window

UAIX: OS patching to AIX server @ 21:15 - 01:30

July 11, 2015 21:15 - July 12, 2015 01:30

UAIX: OS patching to AIX server @ 21:15 - 01:30

Servers Impacted:

paz1e1dbpa1a.caremarkrx.net,
paz1e1dbpa1b.caremarkrx.net,
paz1e1dspa1a.caremarkrx.net,
paz1e1dspa1b.caremarkrx.net,
paz1e1dspa1c.caremarkrx.net,
paz1e1dspa1d.caremarkrx.net,
paz1e1uspa1a.caremarkrx.net,
paz1e1uspa1b.caremarkrx.net,
paz1e1vspa1a.caremarkrx.net,
paz1e1vspa1b.caremarkrx.net,
prdesb1a.caremarkrx.net,
prdesb1b.caremarkrx.net,
prdesd1a.caremarkrx.net,
prdesd1b.caremarkrx.net,
prdesq1a.caremarkrx.net,
prdesq1b.caremarkrx.net,
prdesr1a.caremarkrx.net,
prdesr1b.caremarkrx.net,
prdfni4a.caremarkrx.net,
prdimg1a.caremarkrx.net,
prdimg1b.caremarkrx.net,
prdmps1a.caremarkrx.net,
prdmps1b.caremarkrx.net,
prdmps1c.caremarkrx.net,
prdmps1d.caremarkrx.net,
prdocm1a.caremarkrx.net,
prdocm1b.caremarkrx.net,

Tasked to John Figueroa

UAIX: PBM Open Systems Unix Servers Remediation @ 21:15 - 01:30

July 11, 2015 21:15 - July 12, 2015 01:30

UAIX: PBM Open Systems Unix Servers Remediation @ 21:15 - 01:30

Servers Impacted:
PRDGTP2A
PRDGTP2B
PRDAWS1A
PRDUDB2A
DALEMQ1
PRDEMD1A
PRDUDB3A
PRDUDB3B
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDPCD1A
PRDPCD1B
PRDUDB2A
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDPCD1A
PRDPCD1B
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDUDB2A
PRDPCD1A
PRDPCD1B
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDUDB2A
PRDXWS1A
PRDXWS1A
PRDAWS1A
PRDDBS1A
PRDDBS1B
PRDUDB3A
PRDUDB3A
PRDUDB3B
PRDUDB3B
PRDASD1A
PRDASD1B
PRDXWS1A
SAZGOB4
PRDDMA1
PRDODW1
SAZGOB4
SAZGOB4
SAZGOB4
SAZGOB4
PRDDWZ1
PRDUDB2A
DMADOM4
PRDECD1A
PRDECD1B
PRDECD1A
PRDECD1B
PRDECD1A
PRDECD1B
PRDEMB1A
PRDEMB1B
PRDEMB3A
PRDEMB3B
PRDEMB3C
PRDEMB3D
PRDUDB1A
PRDDBS2B
PAZ1ESLBPA1A
PAZ1ESLBPA1B
PAZ1ESLBPA2A
PAZ1ESLBPA2B
PAZ1ESLBPA3A
PAZ1ESLBPA3B
PAZ1ESLBPA4A
PAZ1ESLBPA4B
PRDUDB2A
PRDDBS3A
PRDUDB4B
PRDUDB5B
PRDUDB4B
PRDUDB5B
PAZ1STSMPA1A
PAZ1STSMPA1B
SAZGOB4
PRDDMA1
PRDAWS1A
PRDDWZ1
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB5A
CM1
CM2
CM6
CM7
PRDGTD1A
PRDGTD1B
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDEDS1A
PRDEDS1B
PRDEDS1C
PRDEDS1D
PRDDBS3A
PRDUDB4B
PRDUDB4B
PRDUDB5A
PRDUDB5B
PRDUDB5B
PRDUDB2A
PRDXWS1A
PRDORA3A
PRDORA3B
PRDORA3A
PRDORA3B
DALEMQ1
PRDEMB1A
PRDEMB1B
PRDUDB3A
PRDUDB3B
PRDUDB4B
PRDUDB4B
PRDUDB5B
PRDUDB5B
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
STPPPS2
STPPHX3A
EHSSOSQ1
PRDUDB3A
PRDUDB3B
PRDUDB3A
PRDUDB3A
PRDUDB3B
PRDUDB3B
PRDUDB5A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3A
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDUDB3B
PRDDWZ1
PRDUDB3A
PRDUDB3B
PRDAWS1A
SAZGOB4
SAZGOB4
PRDUDB4B
PRDUDB5B
PRDORA3A
PRDORA3B
PRDORA3A
PRDORA3A
PRDORA3B
PRDORA3B
PRDODW1
SAZGOB4
SAZGOB4
SAZGOB4
SYSSAN1A
SYSSAN1B
SYSSAN1C
R11PRD01
PRDGTD1A
PRDGTD1B
PITADMIN1
PRDDBS3A
PRDUDB2A
PRDUDB4B
PRDUDB5B
PRDDBS2B
PAZ1ESLBPA1A
PAZ1ESLBPA1B
PAZ1ESLBPA2A
PAZ1ESLBPA2B
PAZ1ESLBPA3A
PAZ1ESLBPA3B
PAZ1ESLBPA4A
PAZ1ESLBPA4B
PRDDBS2A
PRDEMB1A
PRDEMB1B
PRDEMB2A
PRDEMB2B
PRDEMB3A
PRDEMB3B
PRDEMB3C
PRDEMB3D
PRDEMB3E
PRDEMD1A
PRDMQX1A
PRDMQX1B
PRDUDB3A
PRDUDB3B
PRDUDB4A
PRDUDB4B

Task assigned to Steven Haywood

MQ Support: upgrade DCU3 MQ to V710 of MQ @ 21:15 - 00:30

July 11, 2015 21:15 - July 12, 2015 00:30

MQ Support: upgrade DCU3 MQ to V710 of MQ @ 21:15 - 00:30

Servers Impacted:
DCU3

Tasked to Christina Maldonado

MQ Support - QL DCU3 and DCU9 shut down for SPIDER project data migration @ 21:15 - 01:30

July 11, 2015 21:15 - July 12, 2015 00:30

MQ Support - QL DCU3 and DCU9 shut down for SPIDER project data migration @ 21:15 - 00:30

Servers Impacted:
DSNJ

Tasked to MQ Support
Christina Maldonado

Internet Infrastructure: WebSphere 8.5.5.5 Fixpack implementation and security vulnerability remediations for IVR - @ 21:15 - 01:30

July 11, 2015 21:15:01 - July 12, 2015 01:15

Internet Infrastructure: WebSphere 8.5.5.5 Fixpack implementation and security vulnerability remediations for IVR

Servers Impacted:
prdivr2a
prdivr2b
prdivr2c
prdivr2d

Task Assigned to Mel Celaya & Sriman

MQ: DCU3 IPL @ 00:30 - 01:30

July 12, 2015 00:30 - July 12, 2015 01:30

MQ: DCU3 IPL @ 00:30 - 01:30

Tasked to AZ Data Center

Internet Infrastructure: Restart IVR Servers @ 01:15 - 01:30

July 12, 2015 01:15 - July 12, 2015 01:30

Internet Infrastructure: Restart IVR Servers @ 01:15 - 01:30

Servers Impacted:
prdivr2a
prdivr2b
prdivr2c
prdivr2d

Tasked to Web Infrastructure
Mel Celaya & Sriman

EITS Maintenance Start-Up

Production TEST & Training CTG Check @ 00:25 - 00:30

July 12, 2015 00:25 - July 12, 2015 00:30

Production TEST & Training CTG Check 00:25 - 00:30

Tasked to ICC West
(CORE TASK)

Production CTG Check @ 01:00 - 01:30

July 12, 2015 01:00 - July 12, 2015 01:30

Production CTG Check @ 01:00 - 01:30
Assigned to ICC West

(CORE TASK)

Start QL & DCU3 @ 01:00 - 01:30

July 12, 2015 01:00 - July 12, 2015 01:30

Start QL & DCU3 @ 01:00 - 01:30

Tasked to Mainframe Support
AZ Data Center

Start Application: ECS on prdecs2a/b/c/d @ 01:00 - 01:15

July 12, 2015 01:00 - July 12, 2015 01:15

Start Application: ECS on prdecs2a/b/c/d

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Dependent on CTG Check complete

Preliminary Application Shakeout of ECS @ 01:15 - 1:30

July 12, 2015 01:15 - July 12, 2015 1:30

Preliminary Application Shakeout of ECS

Tasked to Josephine Hamilton

Verify Filenet backups are complete @ 01:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 2:00

Verify Filenet backups are complete

Tasked to Application Architecture
Noah Stern
(CORE TASK)

Start all JVM's in AWS/XWS prdaws1&2a-d & prdxws1&2 a-d @ 01:30 - 02:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start all JVM's in AWS/XWS prdaws1a/b/c/d, prdaws2a/b/c/d and prdxws1a/b/c/d, prdxws2a/b/c/d

Tasked to Web Infrastructure
Sriman Yarasingu & Mel Celaya
(CORE TASK)

Start Mail Order CICS V-Region @ 01:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start Mail Order CICS V-Region

Tasked to AZ Data Center

Start Applications: Mail Order JVM's prdmor2a/b/c/d @ 01:30 - 2:00

July 12, 2015 01:30 - July 12, 2015 02:00

Start Applications: Mail Order JVM's prdmor2a/b/c/d

Dependency: ECS up and verified

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Cycle JVM's on IVR Servers prdivr2a/b/c/d @ 01:30 - 2:00

July 12, 2015 01:30 - July 12, 2015 02:00

CYCLE JVM's on IVR Servers prdivr2a/b/c/d

Dependency: Application ECS is up and validated

Tasked Web Infrastructure
????? ?????
(CORE TASK)

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a-d & dalmor1-4 @ 01:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d & dalmor1/2/3/4

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Start Mail Order Timers prdmps1a/b/c/d @ 1:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start Mail Order Timers prdmps1a/b/c/d
Task assigned to Mail Order Personnel
Mangesh Rakshe

Start Application FUSE on PRDESP1a/b @ 01:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start Application FUSE on PRDESP1a/b

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Start Application CCA on prdpcp1a - 1d @ 01:30 - 2:00

July 12, 2015 1:30 - July 12, 2015 02:00

Start Application CCA on prdpcp1a - 1d

Task assigned to Application Architecture Portal
Laxman Soma

Start Portal JVM's on prdptl2a/b/c/d @ 01:30 - 2:00

July 12, 2015 01:30 - July 12, 2015 02:00

Start Portal JVM's on prdptl2a/b/c/d @ 01:00 - 01:30

Assigned to Application Architecture Portal
Laxman Soma
(CORE TASK)

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h @ 01:30 - 02:00

July 12, 2015 1:30:01 - July 12, 2015 02:00

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Start Application Rebates on prdpsf1a/b prdpsf2a - h @ 01:30 - 02:00

July 12, 2015 1:30:02 - July 12, 2015 02:00

Start Application Rebates on prdpsf1a/b prdpsf2a - h

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern

Remove Portal Internal Maintenance Page @ 2:00 - 2:05

July 12, 2015 02:00 - July 12, 2015 2:05

Remove Portal Internal Maintenance Page

Dependency on Application Portal restarted

Tasked to ICC West

(CORE TASK)

Start Applications on Alarm Point @ 02:00 - 02:15

July 12, 2015 02:00 - July 12, 2015 02:15

Start Applications on Alarm Point

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Verify Active Alerts @ 2:00 - 2:05

July 12, 2015 2:00 - July 12, 2015 2:05

Verify Active Alerts

Tasked to ICC WEST

EITS OQ and Turnover

Application OQ and Validation @ 01:30 - 03:00

July 12, 2015 1:30 - July 12, 2015 3:00

Application OQ and Validation @ 01:30 - 03:00

Tasked to Josephine Hamilton/TIER 1 Support

Start DMP Lstnrs on prdaws2a-d @ 02:00 - 02:15

July 12, 2015 2:00 - July 12, 2015 2:15

Start DMP Lstnrs on prdaws2a-d @ 02:00 - 02:15

Tasked to Internet Support
Mel Celaya & Sriman Yarasingu
(CORE TASK)

Start CMP Listeners on prdpsf2a-d @ 02:00 - 02:15

July 12, 2015 02:00 - July 12, 2015 02:15

Start CMP Listeners on prdpsf2a-d @ 02:00 - 02:15

Tasked to Application Architecture
Ramesh Rajagopal & Noah Stern
(CORE TASK)

Remove CCA Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

July 12, 2015 02:30 - July 12, 2015 02:35

Remove CCA Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

Task assigned to ICC West

Remove Portal External Maintenance Pages @ 02:30 - 02:35

July 12, 2015 02:30 - July 12, 2015 02:35

Remove Portal External Maintenance Pages
@ 02:30 - 02:35
Tasked to ICC West

(CORE TASK)

2015 JUNE EITS Maintenance Completes

July 12, 2015 03:00

2015 JUNE EITS Maintenance Completes