2015 MAY EITS Maintenance Weekend

Times are based in MST

EITS Maintenance Prep Activities

Baseline Health Check

May 9, 2015 18:00 - May 9, 2015 21:00

Baseline Health Check

Task Assigned to ICC West
(CORE TASK)

Stop Mail Order Timers prdmps1a/b/c/d @ 19:45 - 20:00

05/09/2015 19:45 - 05/09/2015 20:00

Stop Mail Order Timers prdmps1a/b/c/d @ 19:45 - 20:00

Tasked to Mail Order Production support -
Rina Rana
(CORE TASK)

Verify Active Alerts @20:00 – 20:10

05/09/2015 20:00 - 05/09/2015 20:10

Verify Active Alerts @20:00 – 20:10

Task Assigned to ICC West
(CORE TASK)

Stop DMP Listeners on prdaws2a-d @ 20:45 - 20:55

05/09/2015 20:45 - 05/09/2015 20:55

Stop DMP Listeners on prdaws2a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop CMP Listeners on prdpsf2a/b/c/d @ 20:45 - 20:55

05/09/2015 20:45:01 - 05/09/2015 20:55

Stop CMP Listeners on prdpsf2a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 20:45 - 20:55

05/09/2015 20:45:02 - 05/09/2015 20:55

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Vinod Saravana

(CORE TASK)

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 20:45 - 20:55

05/09/2015 20:45:04 - 05/09/2015 20:55

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 20:45 - 20:55

Tasked to Application Architecture
Vinod Saravana

(CORE TASK)

EITS Maintenance Shutdown

2015 MAY EITS Maintenance Begins

05/09/2015 20:59

Post Internal & External Maintenance Pages prdehs1a-d prdihs1a-d @ 21:00 - 21:05

05/09/2015 20:59:02 - 05/09/2015 21:05

Post Internal and External Maintenance Pages prdehs1a/b/c/d prdihs1a/b/c/d @21:00 - 21:05

Tasked to ICC West

(CORE TASK)

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:00 - 21:05

05/09/2015 20:59:02 - 05/09/2015 21:05

Post CCA Maintenance Pages on prdpcp1a-1d @ 21:00 - 21:05

Tasked to ICC West
(CORE TASK)

Stop Requested Applications on Alarm Point @ 21:00 - 21:15

05/09/2015 20:59:59 - 05/09/2015 21:15

Stop Requested Applications on Alarm Point @ 21:00 - 21:15

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Stop JVM's on AWS Servers prdaws1a-d & prdaws2a-d @ 21:00 - 21:15

05/09/2015 21:00 - 05/09/2015 21:15

Stop JVM's on AWS Servers prdaws1a/b/c/d and prdaws2a/b/c/d @ 21:00 - 21:15

Tasked to Web Infrastructure
Sriman Yarasingu
(CORE TASK)

Stop Portal JVM's on prdptl2a/b/c/d @ 21:00 - 21:15

05/09/2015 21:00 - 05/09/2015 21:15

Stop Portal JVM's on prdptl2a/b/c/d @ 21:00 - 21:15

Dependent on Maintenance Pages being posted

Tasked to Application Architecture Portal
Laxman Soma
(CORE TASK)

Stop Application CCA on prdpcp1a - 1d @ 21:00 - 21:15

05/09/2015 21:00 - 05/09/2015 21:15

Stop Application CCA on prdpcp1a - 1d @ 21:00 - 21:15

Task assigned to Application Architecture Portal
Laxman Soma
(CORE TASK)

Stop JVM's on XWS Servers on prdxws1a-d & prdxws2a-d @ 21:00 - 21:15

05/09/2015 21:00 - 05/09/2015 21:15

Stop JVM's on XWS Servers on prdxws1a/b/c/d and prdxws2a/b/c/d 21:00 - 21:15

Tasked to Web Infrastructure
Sriman Yarasingu
(CORE TASK)

Stop Applications Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 21:00 - 21:15

05/09/2015 21:00:30 - 05/09/2015 21:15

Stop Applications: Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 21:00 - 21:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 21:00 - 21:15

05/09/2015 21:00:35 - 05/09/2015 21:15

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 21:00 - 21:15
Task Assigned to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Application: ECS JVM's on prdecs2a/b/c/d @ 21:00 - 21:15

05/09/2015 21:00:45 - 05/09/2015 21:15

Stop Application: ECS JVM's on prdecs1a/b/c/d @ 21:00 - 21:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Mail Order JVM's on prdmor2a/b/c/d @ 21:00 - 21:15

05/09/2015 21:00:47 - 05/09/2015 21:15

Stop Mail Order JVM's on prdmor2a/b/c/d @ 21:00 - 21:15

Tasked to Application Architecture
VInod Saravana
(CORE TASK)

Stop QL & DCU3 @ 21:00 - 21:15

05/09/2015 21:00:51 - 05/09/2015 21:45

Stop QL & DCU3 @ 21:00 - 21:15

Tasked to AZ Data Center

(CORE TASK)

Stop Application: FUSE on PRDESP1a/b @ 21:00 - 21:15

05/09/2015 21:00:59 - 05/09/2015 21:15

Stop Application: FUSE on PRDESP1a/b @ 21:00 - 21:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

EITS Maintenance Window

UNIX AIX- Apply patches to AIX servers - C59337 @ 21:15 - 01:30 .

May 9, 2015 21:15 - May 10, 2015 1:30

UNIX AIX- Apply patches to AIX servers - C60070 @ 21:15 - 01:30

Servers Impacted:

dalemq1.psd.caremark.int eMessaging Prod - MQ
dalihs1.caremarkrx.net Integration Apache Web DMZ
dalihs2.caremarkrx.net Integration Apache Web DMZ
dalihs3.psd.caremark.int Integration Apache Web DMZ
dalihs4.psd.caremark.int Integration Apache Web DMZ
dalmor1.psd.caremark.int WebMOR
dalmor2.psd.caremark.int WebMOR
dalmor3.psd.caremark.int WebMOR
dalmor4.psd.caremark.int WebMOR
dalweb7.psd.caremark.int PSafe & WebMOR Web Training
prdasd1b.caremarkrx.net Client Auth System (CAS) - Oracle, TWS
prdaws1a.caremarkrx.net WAS
prdaws1b.caremarkrx.net WAS
prdaws1c.caremarkrx.net WAS
prdaws1d.caremarkrx.net WAS
prdaws2a.caremarkrx.net WAS
prdaws2b.caremarkrx.net WAS
prdaws2c.caremarkrx.net WAS
prdaws2d.caremarkrx.net WAS
prdced1a.caremarkrx.net CEE - Oracle DB
prdced1b.caremarkrx.net CEE - Oracle DB
prdcee1a.caremarkrx.net CEE - WebLogic
prdcee1b.caremarkrx.net CEE - WebLogic
prdcrs1a.caremarkrx.net CareSource Content
prdcrs1b.caremarkrx.net CareSource Content
prdcrs1c.caremarkrx.net CareSource Content
prdcrs1d.caremarkrx.net CareSource Content
prddbs1a.caremarkrx.net DB2 for Caresource, TWS
prddbs1b.caremarkrx.net DB2 for Caresource, TWS
prddbs2a.caremarkrx.net DB2 - Informatica, ECS
prddbs2b.caremarkrx.net DB2 - Informatica, ECS
prdecd1a.caremarkrx.net ECS UDB
prdecd1b.caremarkrx.net ECS UDB
prdecs2a.caremarkrx.net WAS 8.5 ECS
prdecs2b.caremarkrx.net WAS 8.5 ECS
prdecs2c.caremarkrx.net WAS 8.5 ECS
prdecs2d.caremarkrx.net WAS 8.5 ECS
prdeds1a.caremarkrx.net LDAP
prdeds1b.caremarkrx.net LDAP
prdeds1c.caremarkrx.net LDAP
prdeds1d.caremarkrx.net LDAP
prdehs1a.caremarkrx.net External IHS
prdehs1b.caremarkrx.net External IHS
prdehs1c.caremarkrx.net External IHS
prdehs1d.caremarkrx.net External IHS
prdehs2a.caremarkrx.net EHS for WAS 8.5
prdehs2b.caremarkrx.net EHS for WAS 8.5
prdehs2c.caremarkrx.net EHS for WAS 8.5
prdehs2d.caremarkrx.net EHS for WAS 8.5
prdemb1a.caremarkrx.net Message Broker for ECS4
prdemb1b.caremarkrx.net Message Broker for ECS4
prdemb1c.caremarkrx.net Message Broker for ECS4
prdemb1d.caremarkrx.net Message Broker for ECS4
prdemb1e.caremarkrx.net Message Broker for ECS4
prdemb2a.caremarkrx.net Message Broker
prdemb2b.caremarkrx.net Message Broker
prdemb3a.caremarkrx.net Message Broker for ECS5
prdemb3b.caremarkrx.net Message Broker for ECS5
prdemb3c.caremarkrx.net Message Broker for ECS5
prdemb3d.caremarkrx.net Message Broker for ECS5
prdemb3e.caremarkrx.net Message Broker for ECS5
prdihs1a.caremarkrx.net Internal IHS
prdihs1b.caremarkrx.net Internal IHS
prdihs1c.caremarkrx.net Internal IHS
prdihs1d.caremarkrx.net Internal IHS
prdihs2a.caremarkrx.net WAS 8.5 IHS
prdihs2b.caremarkrx.net WAS 8.5 IHS
prdihs2c.caremarkrx.net WAS 8.5 IHS
prdihs2d.caremarkrx.net WAS 8.5 IHS
prdivr2a.caremarkrx.net WAS 8.5 IVR
prdivr2b.caremarkrx.net WAS 8.5 IVR
prdivr2c.caremarkrx.net WAS 8.5 IVR
prdivr2d.caremarkrx.net WAS 8.5 IVR
prdmor2a.caremarkrx.net WAS 8.5 MOR App Server
prdmor2b.caremarkrx.net WAS 8.5 MOR App Server
prdmor2c.caremarkrx.net WAS 8.5 MOR App Server
prdmor2d.caremarkrx.net WAS 8.5 MOR App Server
prdmqc1.caremarkrx.net MQ
prdmqc2.caremarkrx.net MQ
prdmqx1a.caremarkrx.net MQ
prdmqx1b.caremarkrx.net MQ
prdpcd1a.caremarkrx.net UDB
prdpcd1b.caremarkrx.net UDB
prdpsf2a.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2b.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2c.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2d.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2e.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2f.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2g.caremarkrx.net WAS 8.5 Peoplesafe
prdpsf2h.caremarkrx.net WAS 8.5 Peoplesafe
prdptl2a.caremarkrx.net Portal
prdptl2b.caremarkrx.net Portal
prdptl2c.caremarkrx.net Portal
prdptl2d.caremarkrx.net Portal
prdras1.caremarkrx.net Rebates - Actuate (Old r07prd02 box)
prdtws1a.caremarkrx.net Tivoli Workload Scheduler Master
prdtws1b.caremarkrx.net TWS Backup Server
prdudb3a.caremarkrx.net DB2 - Peoplesafe, IVR
prdudb3b.caremarkrx.net DB2 - Peoplesafe, IVR
prdudb4a.caremarkrx.net DB2, Guardium
prdudb4b.caremarkrx.net DB2, Guardium
prdudb5a.caremarkrx.net DB2 HADR
prdudb5b.caremarkrx.net DB2 HADR - stby
prdxws1a.caremarkrx.net XWS App Server
prdxws1b.caremarkrx.net XWS App Server
prdxws1c.caremarkrx.net XWS App Server
prdxws1d.caremarkrx.net XWS App Server
prdxws2a.caremarkrx.net WAS 8.5 XWS App Server
prdxws2b.caremarkrx.net WAS 8.5 XWS App Server
prdxws2c.caremarkrx.net WAS 8.5 XWS App Server
prdxws2d.caremarkrx.net WAS 8.5 XWS App Server
sazcns1.caremarkrx.net Carenet Production (Stellent)
sazcns2.caremarkrx.net Carenet Production (Stellent)
tstora7a.caremarkrx.net PROD Oracle Server

Tasked to Unix AIX
John Figueroa

Mainframe - Migrate DB2 on DCU3 to v10 new function mode - C59292 @ 21:15 - 01:30

May 9, 2015 21:15 - May 10, 2015 01:30

Mainframe - Migrate DB2 on DCU3 to v10 new function mode - C59292 @ 21:15 - 01:30

Servers Impacted:
DCU3/DSNJ

Task assigned to Larry Williams

MQ Support - Remove Logview from the DCU3 CICS regions - C59960 @ 21:15 - 01:30

May 9, 2015 21:15 - May 10, 2015 01:30

MQ Support - Remove Logview from the DCU3 CICS regions - C59960 @ 21:15 - 01:30

Tasked to MQ Support
Reid Solar

MQ Support - Upgrade production cluster boxes to V8002 - C58448 @ 21:15 - 01:30

May 9, 2015 21:15 - May 10, 2015 01:30

MQ Support - Upgrade production cluster boxes to V8002 - C58448 @ 21:15 - 01:30

Task Assigned to:
Reid Solar

Unix Solaris - Apply Solaris 10 Critical Patches to FileNet servers - C60072 @ 21:15 - 01:30

May 9, 2015 21:15 - May 10, 2015 01:30

Unix Solaris - Apply Solaris 10 Critical Patches to FileNet servers - C60072 @ 21:15 - 01:30
Servers Impacted:
prdfis1a, prdfis1b

Task Assigned to James Vanzandt

Unix Solaris - Apply OS patches to CM1, CM2 servers - C60070 @ 21:15 - 01:30

May 9, 2015 21:15 - May 10, 2015 01:30

Unix Solaris - Apply OS patches to CM1, CM2 servers - C60070 @ 21:15 - 01:30

Servers Impacted:

CM1, CM2

Tasked to James Vanzandt

Oracle DBA - RxAmerica Oracle DB Security Patch - C59258 @ 21:15 - 01:30 -

May 9, 2015 21:15 - May 10, 2015 01:30

Unix AIX - RxAmerica Oracle DB Security Patch - 59258 @ 21:15 - 01:30

o Servers Impacted: prdora3a.

o Databases: apoloprd, cerbprd, warp4prd.

Tasked to Dan Zorman

Telecom - Dual Carrier Upgrade - C59220 @ 21:30 - 01:30 .

May 9, 2015 21:30 - May 10, 2015 01:30

Telecom - Dual Carrier Upgrade - C59220 @ 21:30 - 01:30

o Impact: Connectivity to Shea Data Center may be unavailable at times during the window due to shakeout testing. Connectivity to Shea Data Center will be unavailable for approximately 5 minutes during the window due to dual-carrier failover testing

o Please utilize the below VPN during this outage.
https://remoteaccess.caremark.com/dana-na/auth/url_default/welcome.cgi

Task assigned to Maurice Reed

EITS Maintenance Start-Up

Start QL & DCU3 @ 21:45 - 22:45

5/09/2015 21:45 - 5/09/2015 22:45

Start QL & DCU3 @ 21:45 - 22:45

Tasked to Mainframe Support
AZ Data Center

Production TEST & Training CTG Check @ 00:25 - 00:30

5/10/2015 00:25 - 5/10/2015 00:30

Production TEST & Training CTG Check 00:25 - 00:30

Tasked to ICC West
(CORE TASK)

Start Application: ECS on prdecs2a/b/c/d @ 01:00 - 01:15

05/10/2015 01:00 - 05/10/2015 01:15

Start Application: ECS on prdecs2a/b/c/d

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Dependent on CTG Check complete

Production CTG Check @ 01:00 - 01:30

5/10/2015 01:00 - 5/10/2015 01:30

Production CTG Check @ 01:00 - 01:30
Assigned to ICC West

(CORE TASK)

Preliminary Application Shakeout of ECS @ 01:15 - 1:30

5/10/2015 01:15 - 5/10/2015 1:30

Preliminary Application Shakeout of ECS

Tasked to Gretchen Koehler-Swaney/ Luo Zuo

Cycle JVM's on IVR Servers prdivr2a/b/c/d @ 01:30 - 2:00

5/10/2015 01:30 - 5/10/2015 02:00

CYCLE JVM's on IVR Servers prdivr2a/b/c/d

Dependency: Application ECS is up and validated

Tasked Web Infrastructure
????? ?????
(CORE TASK)

Start Applications: Mail Order JVM's prdmor2a/b/c/d @ 01:30 - 2:00

5/10/2015 01:30 - 5/10/2015 02:00

Start Applications: Mail Order JVM's prdmor2a/b/c/d

Dependency: ECS up and verified

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Portal JVM's on prdptl2a/b/c/d @ 01:30 - 2:00

5/10/2015 01:30 - 05/10/2015 02:00

Start Portal JVM's on prdptl2a/b/c/d @ 01:00 - 01:30

Assigned to Application Architecture Portal
Laxman Soma
(CORE TASK)

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a-d & dalmor1-4 @ 01:30 - 2:00

5/10/2015 1:30 - 5/10/2015 02:00

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d & dalmor1/2/3/4

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Application CCA on prdpcp1a - 1d @ 01:30 - 2:00

5/10/2015 1:30 - 5/10/2015 02:00

Start Application CCA on prdpcp1a - 1d

Task assigned to Application Architecture Portal
Laxman Soma

Start Mail Order CICS V-Region @ 01:30 - 2:00

5/10/2015 1:30 - 5/10/2015 02:00

Start Mail Order CICS V-Region

Tasked to AZ Data Center

Start all JVM's in AWS/XWS prdaws1&2a-d & prdxws1&2 a-d @ 01:30 - 02:00

5/10/2015 1:30 - 5/10/2015 02:00

Start all JVM's in AWS/XWS prdaws1a/b/c/d, prdaws2a/b/c/d and prdxws1a/b/c/d, prdxws2a/b/c/d

Tasked to Web Infrastructure
Sriman Yarasingu
(CORE TASK)

Start Application FUSE on PRDESP1a/b @ 01:30 - 2:00

5/10/2015 1:30 - 5/10/2015 02:00

Start Application FUSE on PRDESP1a/b

Tasked to Application Architecture
Vinod Saravan
(CORE TASK)

Start Mail Order Timers prdmps1a/b/c/d @ 1:30 - 2:00

05/10/2015 1:30 - 5/10/2015 02:00

Start Mail Order Timers prdmps1a/b/c/d
Task assigned to Mail Order Personnel

Verify Filenet backups are complete @ 01:30 - 2:00

5/10/2015 1:30 - 05/10/2015 2:00

Verify Filenet backups are complete

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h @ 01:30 - 02:00

5/10/2015 1:30:01 - 5/10/2015 02:00

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Application Rebates on prdpsf1a/b prdpsf2a - h @ 01:30 - 02:00

05/10/2015 1:30:02 - 5/10/2015 02:00

Start Application Rebates on prdpsf1a/b prdpsf2a - h

Tasked to Application Architecture
Vinod Saravana

Start Applications on Alarm Point @ 02:00 - 02:15

5/10/2015 02:00 - 05/10/2015 02:15

Start Applications on Alarm Point

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Verify Active Alerts @ 2:00 - 2:05

5/10/2015 2:00 - 5/10/2015 2:05

Verify Active Alerts

Tasked to ICC WEST

Remove Portal Internal Maintenance Page @ 2:00 - 2:05

5/10/2015 02:00 - 5/10/2015 2:05

Remove Portal Internal Maintenance Page

Dependency on Application Portal restarted

Tasked to ICC West

(CORE TASK)

EITS OQ and Turnover

Start CMP Listeners on prdpsf2a-d @ 1:30 - 1:45

5/10/2015 01:30 - 5/10/2015 01:45

Start CMP Listeners on prdpsf2a-d

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Application OQ and Validation @ 01:30 - 03:00

5/10/2015 1:30 - 5/10/2015 3:00

Application OQ and Validation @ 01:30 - 03:00

Tasked to Josephine Hamilton/TIER 1 Support

Start DMP Lstnrs on prdaws2a-d @ 01:30 - 1:45

5/10/2015 1:30 - 5/10/2015 1:45

Start DMP Lstnrs on prdaws2a-d

Tasked to Internet Support
Sriman Yarasingu
(CORE TASK)

Remove Portal External Maintenance Pages @ 02:30 - 02:35

5/10/2015 02:30 - 5/10/2015 02:35

Remove Portal External Maintenance Pages
@ 02:30 - 02:35
Tasked to ICC West

(CORE TASK)

Remove CCA Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

5/10/2015 02:30 - 5/10/2015 02:35

Remove CCA Maintenance Pages on prdpcp1a-1d @ 02:30 - 02:35

Task assigned to ICC West

2015 MAY EITS Maintenance Completes

05/10/2015 03:00

2015 MAY EITS Maintenance Completes