2015 February EITS Maintenance Weekend

Times are based in MST

EITS Maintenance Prep Activities

Stop Mail Order Timers prdmps1a/b/c/d @ 20:45 - 21:00

02/07/2015 20:45 - 02/07/2015 21:00

Stop Mail Order Timers prdmps1a/b/c/d @ 20:45 - 21:00

Tasked to Mail Order Production support -
Lakshmanan Chinnappan
(CORE TASK)

Stop DMP Listeners on prdaws2a-d @ 21:45 - 21:55

02/07/2015 21:45 - 02/07/2015 21:55

Stop DMP Listeners on prdaws2a/b/c/d @ 21:45 - 21:55

Tasked to Application Architecture
Pat Przbysz
(CORE TASK)

Stop CMP Listeners on prdpsf2a/b/c/d @ 21:45 - 21:55

02/07/2015 21:45 - 02/07/2015 21:55

Stop CMP Listeners on prdpsf2a/b/c/d @ 20:45 - 20:55

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 21:45 - 21:55

02/07/2015 21:45 - 02/07/2015 21:55

Stop OMS JVM's Nodeagent and DMGR dalmor1/2/3/4 @ 21:45 - 21:55

Tasked to Application Architecture
Vinod Saravana

(CORE TASK)

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 21:45 - 21:55

02/07/2015 21:45 - 02/07/2015 21:55

Stop MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d @ 21:45 - 21:55

Tasked to Application Architecture
Vinod Saravana

(CORE TASK)

Verify Active Alerts @21:45 – 21:55

02/07/2015 21:45 - 02/07/2015 21:55

Verify Active Alerts @21:45 – 21:55

Task Assigned to ICC West
(CORE TASK)

EITS Maintenance Shutdown

2015 February EITS Maintenance Begins

02/07/2015 21:59

Stop QL & DCU3 @ 22:00 - 22:45

02/07/2015 21:59:01 - 02/07/2015 22:45

Stop QL & DCU3 @ 22:00 - 22:45

Tasked to AZ Data Center

(CORE TASK)

Post CCA Maintenance Pages on prdpcp1a-1d @ 22:00 - 22:05

02/07/2015 21:59:02 - 02/07/2015 22:05

Post CCA Maintenance Pages on prdpcp1a-1d @ 22:00 - 22:05

Tasked to ICC West
(CORE TASK)

Post Internal & External Maintenance Pages prdehs1a-d prdihs1a-d @ 22:00 - 22:05

02/07/2015 21:59:02 - 02/07/2015 22:05

Post Internal and External Maintenance Pages prdehs1a/b/c/d prdihs1a/b/c/d @22:00 - 22:05

Tasked to ICC West

(CORE TASK)

Post Specialty Maintenance Pages on prdehs2a-d @ 22:00 - 22:05

02/07/2015 21:59:04 - 02/07/2015 22:05

Post Specialty Maintenance Pages on prdehs2a-d @ 22:00 - 22:05

Task assigned to ICC West
(CORE TASK)

Stop Requested Applications on Alarm Point @ 22:00 - 22:15

02/07/2015 21:59:59 - 02/07/2015 22:15

Stop Requested Applications on Alarm Point @ 22:00 - 22:15

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

Stop JVM's on AWS Servers prdaws1a-d & prdaws2a-d @ 22:00 - 22:15

02/07/2015 22:00 - 02/07/2015 22:15

Stop JVM's on AWS Servers prdaws1a/b/c/d and prdaws2a/b/c/d @ 22:00 - 22:15

Tasked to Web Infrastructure
Pat Przbysz
(CORE TASK)

Stop JVM's on XWS Servers on prdxws1a-d & prdxws2a-d @ 22:00 - 22:15

02/07/2015 22:00 - 02/07/2015 22:15

Stop JVM's on XWS Servers on prdxws1a/b/c/d and prdxws2a/b/c/d 22:00 - 22:15

Tasked to Web Infrastructure
Pat Przbysz
(CORE TASK)

Stop Portal JVM's on prdptl2a/b/c/d @ 22:00 - 22:15

02/07/2015 22:00 - 02/07/2015 22:15

Stop Portal JVM's on prdptl2a/b/c/d @ 22:00 - 22:15

Dependent on Maintenance Pages being posted

Tasked to Application Architecture Portal
Bill Peng
(CORE TASK)

Stop Specialty Portal on prdepp1a - d @ 22:00 - 22:14

02/07/2015 22:00 - 02/07/2015 22:15

Stop Specialty Portal on prdepp1a - d @ 22:00 - 22:14

Task Assigned to Application Architecture Portal
Bill Peng

Stop Application CCA on prdpcp1a - 1d @ 22:00 - 22:15

02/07/2015 22:00 - 02/07/2015 22:15

Stop Application CCA on prdpcp1a - 1d @ 22:00 - 22:15

Task assigned to Application Architecture Portal
Bill Peng
(CORE TASK)

Stop Applications Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 22:00 - 22:15

02/07/2015 22:00:30 - 02/07/2015 22:15

Stop Applications: Peoplesafe JVM's on prdpsf1a/1b & prdpsf2a-h @ 22:00 - 22:15

Tasked to Application Architecture
Vinod Saravana

(CORE TASK)

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 22:00 - 22:15

02/07/2015 22:00:35 - 02/07/2015 22:15

Stop Application Rebates on prdpsf1a/1b & prdpsf2a - h @ 22:00 - 22:15
Task Assigned to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Application: FUSE on PRDESP1a/b @ 22:00 - 22:15

02/07/2015 22:00:59 - 02/07/2015 22:15

Stop Application: FUSE on PRDESP1a/b @ 22:00 - 22:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Stop Application: ECS JVM's on prdecs2a/b/c/d @ 22:00 - 22:15

02/07/2015 22:01 - 02/07/2015 22:15

Stop Application: ECS JVM's on prdecs1a/b/c/d @ 22:00 - 22:15

Tasked to Application Architecture
Vinod Sarana
(CORE TASK)

Stop Mail Order JVM's on prdmor2a/b/c/d @ 22:00 - 22:15

02/07/2015 22:01:01 - 02/07/2015 22:15

Stop Mail Order JVM's on prdmor2a/b/c/d @ 22:00 - 22:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

EITS Maintenance Window

UNIX Solaris - Apply Solaris 10 CPU patches to cm1,cm2 @ 22:00 - 00:00

02/07/2015 22:00 - 02/08/2015 00:00

INFRA UNIX Solaris - Apply Solaris 10 CPU patches to cm1,cm2 @ 22:00 - 00:00

Tasked to Unix Solaris James Vanzandt

Oracle DBA/Unix Admin - Migrate FNPROD database from Solaris server prdfis1a to AIX server PRDORA1 - C48879 @ 22:15 - 02:00

02/07/2015 22:15 - 02/08/2015 02:00

Oracle DBA - Migrate FNPROD database from Solaris server prdfis1a to AIX server PRDORA1 - C44814 @ 22:15 - 00:00

Servers Impacted:

PRDFIS1a, PRDORA1

Tasked to Oracle DBA, Unix Solaris, and Unix AIX
Dan Zorman, Jim Vanzandt, John Figueroa, Kevin Smolkowski

UNIX Solaris - Filenet OS Security Patches C48022 - @ 00:00 - 02:00

02/07/2015 22:15 - 02/08/2015 02:00

UNIX Solaris - Filenet OS Security Patches - @ 00:00 - 02:00

Servers:
prdfis1a, prdfis1b

Tasked to Jim Vanzandt

UDB DBA - DB2 upgrade to V10.1 FP3A in Training - C48902 @ 22:15 - 00:00

02/07/2015 22:15 - 02/08/2015 00:00

UDB DBA - DB2 upgrade to V10.1 FP3A in Training - C48902 @ 22:15 - 00:00

Impacted Servers:
prdudb2aprtaprdICE (large),
prdudb2aprtaprdMDCR
prdudb2aprtaprdPIPELINE,prdudb2aprtaprdPRTL(large)
prdudb2aprtaprdPTLSESS,prdudb2aprtaprdAUTHCDB
prdudb2aprtaprdCNTDB,prdudb2achiprdCHI
prdudb2achiprdCHISESS,prdudb2amadprdMAD
prdudb2aprpcprdCOMMUN,prdudb2aprpcprdCUSTOM
prdudb2aprpcprdFDBKDB,prdudb2aprpcprdJCRDB
prdudb2aprpcprdLMDB,prdudb2aprpcprdRELEASE
prdudb2aauthcprdCOMMUN,prdudb2aauthcprdCUSTOM
prdudb2aauthcprdFDBKDB,prdudb2aauthcprdJCRDB
prdudb2aauthcprdRELEASE
prddbs3acntprdDOCMAN,prddbs3acntprdWEBCONT
sysmon1amonprdTLMA_NEW

Task Assigned to UDB DBA:
Suresh Atluri

UNIX AIX - Patches to AIX server - C48356 @ 22:15 - 02:00

02/07/2015 22:15:01 - 02/08/2015 02:00

INFRA UNIX AIX - Patches to AIX server - C48356 @ 22:15 - 02:00

Servers Impacted:
PRDXWS2A.CAREMARKRX.NET, RDXWS2B.CAREMARKRX.NET
PRDXWS2C.CAREMARKRX.NET, RDXWS2D.CAREMARKRX.NET
PRDIVR2D.CAREMARKRX.NET, PRDXWS1C.CAREMARKRX.NET
PRDXWS1D.CAREMARKRX.NET, RDXWS1A.CAREMARKRX.NET
PRDXWS1B.CAREMARKRX.NET, RDMPS1A.CAREMARKRX.NET
PRDMPS1B.CAREMARKRX.NET, RDMPS1C.CAREMARKRX.NET
PRDMPS1D.CAREMARKRX.NET, RNXWS1A.CAREMARKRX.NET
TRNXWS1B.CAREMARKRX.NET, SAZWDX1.CAREMARKRX.NET
SAZWDX3.CAREMARKRX.NET, PRDSAS1.CAREMARKRX.NET

Tasked to AIX Admin
John Figueroa

Telecom - TCOM -F5 Load Balancers Hot Fix @ 22:15 - 01:00

02/07/2015 22:15:02 - 02/08/2015 01:00

Telecom - TCOM -F5 Load Balancers Hot Fix @ 22:15 - 01:00

This is to fix a Bug on the F5 Loadbalancers

Unix AIX Tasked to Mark Weiner

Telecom - TCOM - Enable interfaces on external F5 Load Balancers @ 22:15 - 02:00

02/07/2015 22:15:03 - 02/08/2015 02:00

Telecom - TCOM - Enable interfaces on external F5 Load Balancers & apply Hot Fixes @ 22:15 - 02:00

Task assigned to Telecom Data
John Simon

UNIX AIX - Upgrade memory/firmware on frame 10B55AP - C48024 @ 22:15 - 02:00

02/07/2015 22:15:05 - 02/08/2015 02:00

UNIX AIX - Upgrade memory/firmware on frame 10B55AP - C48024 @ 22:15 - 02:00

Servers Impacted:
prdcod1b, prdcrd1b, prdecd1a, prdeds1b, prdeds1d
prdodm2a, prdpcd1b, prdrgd1a, prdrpd1a, prdsbd1a
prdsdm1b, prdudb1b, prdudb2a, prdudb2b, prdudb3b
prdudb4b, prdudb5a, sazvio23a, sazvio23b, sysnim23
trnrac1b

Tasked to Unix AIX
John Figueroa

QL DCU3 IPL PHX3 @ 22:45 - 23:45

02/07/2015 22:45 - 02/07/2015 23:45

QL IPL ACTIVITIES @ 22:45 - 23:45

Tasked to MQ Support & AZ Data Center
Christina Maldonado, Reid Solar, Scott Pearson
(CORE TASK)

EITS Maintenance Start-Up

Start QL & DCU3 @ 23:00 - 23:30

02/07/2015 23:00 - 02/07/2015 23:30

Start QL & DCU3 @ 23:00 - 23:30

Tasked to Mainframe Support
AZ Data Center

Start Application: ECS on prdecs2a/b/c/d @ 02:00 - 02:15

02/08/2015 01:59 - 02/08/2015 02:15

Start Application: ECS on prdecs2a/b/c/d @ 02:00 - 02:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Preliminary Application Shakeout of ECS @ 02:15 - 02:30

02/08/2015 2:15:01 - 02/08/2015 2:30

Preliminary Application Shakeout of ECS @ 02:15 - 02:30

Tasked to Josephine Hamilton/TIER 1

Start Application CCA on prdpcp1a - 1d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start Application CCA on prdpcp1a - 1d @ 02:30 - 03:00

Task assigned to Application Architecture Portal
Bill Peng

Production CTG Check @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Production CTG Check @ 02:30 - 03:00
Assigned to ICC West

(CORE TASK)

Start all JVM's in AWS/XWS prdaws1&2a-d & prdxws1&2 a-d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start all JVM's in AWS/XWS prdaws1a/b/c/d, prdaws2a/b/c/d and prdxws1a/b/c/d, prdxws2a/b/c/d @ 02:30 - 03:00

Tasked to Web Infrastructure
Pat Przbysz
(CORE TASK)

Start Applications: Mail Order JVM's prdmor2a/b/c/d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start Applications: Mail Order JVM's prdmor2a/b/c/d @ 02:30 - 03:00

Dependency: ECS up and verified

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Cycle JVM's on IVR Servers prdivr2a/b/c/d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

CYCLE JVM's on IVR Servers prdivr2a/b/c/d @ 02:30 - 03:00

Dependency: Application ECS is up and validated

Tasked Web Infrastructure
Pat Przbysz
(CORE TASK)

Verify Filenet backups are complete @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Verify Filenet backups are complete @ 02:30 - 03:00

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Application FUSE on PRDESP1a/b @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start Application FUSE on PRDESP1a/b 02:30 - 3:00

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Mail Order CICS V-Region @ 02:30 - 3:00

02/08/2015 2:30 - 02/08/2015 03:00

Start Mail Order CICS V-Region @ 02:30 - 03:00

Tasked to AZ Data Center

Start Portal JVM's on prdptl2a/b/c/d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start Portal JVM's on prdptl2a/b/c/d @ 02:30 - 03:00

Assigned to Application Architecture Portal
Bill Peng
(CORE TASK)

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a-d & dalmor1-4 @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start OMS/MPS JVM's Nodeagent and DMGR on prdmps1a/b/c/d & dalmor1/2/3/4 @ 02:30 - 03:00

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Specialty Portal on prdepp1a - d @ 02:30 - 03:00

02/08/2015 02:30 - 02/08/2015 03:00

Start Specialty Portal on prdepp1a - d @ 02:30 - 03:00

Task assigned to Application Architecture Portal
Bill Peng

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h @ 02:30 - 03:00

02/08/2015 2:30:01 - 02/08/2015 3:00

Start Applications: Peoplesafe JVM's on prdpsf1a-h prdpsf2a - h @ 02:30 - 03:00

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start Application Rebates on prdpsf1a/b prdpsf2a - h @ 02:30 - 03:00

02/08/2015 2:30:02 - 02/08/2015 03:00

Start Application Rebates on prdpsf1a/b prdpsf2a - h @ 02:30 - 03:00

Tasked to Application Architecture
Vinod Saravana

Verify Active Alerts @ 2:30 - 2:45

02/08/2015 02:30:02 - 02/08/2015 02:45

Verify Active Alerts @ 2:30 - 2:45

Tasked to ICC WEST

Remove Portal Internal Maintenance Page @ 03:00 - 03:05

02/08/2015 03:00 - 02/08/2015 03:05

Remove Portal Internal Maintenance Page 03:00 - 03:05

Dependency on Application Portal restarted

Tasked to ICC West

(CORE TASK)

Start Applications on Alarm Point @ 03:00 - 03:15

02/08/2015 03:00 - 02/08/2015 03:15

Start Applications on Alarm Point @ 03:00 - 03:15

Tasked to Enterprise Monitoring Solutions
Virginia Lee
(CORE TASK)

EITS OQ and Turnover

Application OQ and Validation @ 02:45 - 04:00

02/08/2015 2:45 - 02/08/2015 4:00

Application OQ and Validation @ 02:45 - 04:00

Tasked to Josephine Hamilton/TIER 1 Support

Start CMP Listeners on prdpsf2a-d @ 3:00 - 3:15

02/08/2015 03:00 - 02/08/2015 03:15

Start CMP Listeners on prdpsf2a-d @ 3:00 - 3:15

Tasked to Application Architecture
Vinod Saravana
(CORE TASK)

Start DMP Lstnrs on prdaws2a-d @ 03:00 - 03:15

02/08/2015 3:00 - 02/08/2015 3:15

Start DMP Lstnrs on prdaws2a-d @ 03:00 - 03:15

Tasked to Internet Support
Pat Przybysz
(CORE TASK)

Production TEST & Training CTG Check @ 03:00 - 03:15

02/08/2015 03:00 - 02/08/2015 03:15

Production TEST & Training CTG Check @ 03:00 - 03:15

Tasked to ICC West
(CORE TASK)

Remove CCA Maintenance Pages on prdpcp1a-1d @ 03:30 - 03:35

02/08/2015 03:30 - 02/08/2015 03:35

Remove CCA Maintenance Pages on prdpcp1a-1d @ 03:30 - 03:35

Task assigned to ICC West

Remove Specialty Maintenance Pages on prdehs2a-d @ 03:30 - 03:35

02/08/2015 03:30 - 02/08/2015 03:35

Remove Specialty Maintenance Pages on prdehs2a-d @ 03:30 - 03:35

Task assigned to ICC West

Remove Portal External Maintenance Pages @ 03:30 - 03:35

02/08/2015 03:30 - 02/08/2015 03:35

Remove Portal External Maintenance Pages
@ 03:30 - 03:35
Tasked to ICC West

(CORE TASK)

2015 February EITS Maintenance Completes

02/08/2015 04:00

2015 February EITS Maintenance Completes