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BEFORE: Quality department: just for looks.
11/15/1996 - 4/15/1997
[LATE 1996] HP informed the plant of problems: Paper curling in low humidity.
[8 MONTHS] Team worked on design experiments to isolate the problem.
01/15/1997 - 09/15/1997
[OCT 1997] Recommendations for revised coating formulation
[OCT 1997] Tom Bickford, account manager for HP, appointed Managing Director.
 $1 million dollar loss for the year.
12/1/1997 - 12/31/1997
[JAN 1998] Producing product that HP regarded as acceptable.
[MARCH 1998] Portland Plant purchased from the James River corporation by Rexam
[SPRING 1998] Curl project completed
[SPRING 1998] HP asked the plant prepare for Viper project.
If won, the Viper contract would secure healthy orders for the next two or three years.
[MAY 1998] $100,000 scrapped: Out of specification product.
05/01/1998 - 05/31/1998
[JUNE 1998] Tom Bickford attends HP meeting.
After HP meeting: Taking control of the plant.
06/2/1998 - 12/1/1998
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