Member Portal April Major

Systems Down

Post External/Internal Portal Maintenance Pages

04/25/2014 10 pm - 04/25/2014 10:10 pm

RxClaim / QL Outage

04/25/2014 10 pm - 04/26/2014 2 am

Stop all Portal Applications PRDPTL2ABCD

04/25/2014 10:05 pm - 04/25/2014 10:10 pm

Apply Database Changes - DB_SR's & Scripts

04/25/2014 10:10 pm - 04/25/2014 11:30 pm

Mainframe changes in April took 10 minutes after DB_SR's applied.

Deploy Portal & midrange Code

04/25/2014 10:15 pm - 04/26/2014 12:00 am

Implement Mainframe changes

04/25/2014 11:30 pm - 04/26/2014 12:30 am

Systems up

Relevant Systems brought up (ECS, CMP etc.)

04/26/2014 12:05 am - 04/26/2014 1:15 am

Restart Portal JVM's

04/26/2014 1:15 am - 04/26/2014 1:20 am

Call eBusiness to notify for Content Publishing

04/26/2014 1:30 am - 04/26/2014 1:35 am

Remove Internal Maintenance Pages

04/26/2014 1:35 am - 04/26/2014 1:38 am

Verification - Shakeout

Perform OQ shakeout

04/26/2014 1:38 am - 04/26/2014 5:35 am

Must (P1)

04/26/2014 1:40 am - 04/26/2014 2:25 am

Should (P2)

04/26/2014 2:25 am - 04/26/2014 3:20 am

Could (P3)

04/26/2014 3:20 am - 04/26/2014 4:00 am

Would (P4)

04/26/2014 4:02 am - 04/26/2014 5:30 am

Site back up

Remove External Maintenance pages

04/26/2014 4:55 am - 04/26/2014 4:58 am