Bb Upgrade Timeline


Becoming familiar with the teaching and learning and system administration features/enhancements in the new release.

Create a training plan for Bb early adopters and mentors

04/01/2011 - 05/13/2011

Conduct Transitioning to Bb 9.1 training sessions

05/31/2011 - 06/10/2011

Develop configuration of new system

06/20/2011 - 06/30/2011

Faculty trained for new release

08/16/2011 - 12/31/2011

Faculty training continued (on-going)

01/23/2012 - 12/21/2012

Upgrade Approach

Becoming familiar with the upgrade paths/options for your existing Blackboard technology

Project Manager on board


Consult with Bb Professional Services to set up new system

07/19/2011 - 07/29/2011


Based on the upgrade approach and technology requirements of the new release, plan for the new configurations. Allocate hardware/software resources for the infrastructure.

Configuration of storage capabilities

07/11/2011 - 07/22/2011

Set up network services

07/18/2011 - 07/27/2011

Archive courses on Bb 8.0 Production

07/28/2011 - 08/02/2011

Pre Prod systems online



Identify integrations currently in place with your existing Blackboard technology. Determine path for continuity when upgrading to new release.

Snapshot integration with Bb 9.1

08/08/2011 - 08/12/2011

3rd Party Tools

Inventory 3rd party tools currently in use with your existing Bb technology. Determine if they have been updated for the new release.

Install StudyMate BB

07/29/2011 - 08/02/2011

Install Symposium BB

07/29/2011 - 08/02/2011

Install TurnItIn BB

07/29/2011 - 08/02/2011

Install Campus Pack Fusion (4.5) BB

07/29/2011 - 08/02/2011

Install CengageNow BB

07/29/2011 - 08/02/2011

Install McGraw Hill Connect BB

07/29/2011 - 08/02/2011


Assess the impact of the upgrade on existing courses (content conversion)

Kick off meeting with Bb Professional Services


Work on the strategy on course migration

Create plan for course migration

07/22/2011 - 07/29/2011

Bb will submit a project plan to archive and restore course content, user information and usernames.

Restore Archived Courses in blocks

08/05/2011 - 08/10/2011

Archiving the current summer courses as recommended by Bb. Will test 250 courses, then 500 blocks of courses

Test course content

08/10/2011 - 08/12/2011


Assess readiness of end-user support procedures and staff including the help desk, CETL and library help desk

Review current document for Bb end user support

07/14/2011 - 07/22/2011

Meeting with end user support personnel on training needs

07/14/2011 - 07/15/2011

Training objectives and plans for end user support

07/18/2011 - 07/22/2011

Support go live Fall term-Faculty

08/15/2011 - 12/23/2011

Support go live for all users

01/23/2012 - 05/21/2012


Determine the delta in user knowledge between the existing Bb technology and the new release. Identify the your system and assess the level of change anticipated in the new release. Identify timing and training approaches/formats

Create training plans for students, support and staff

07/15/2011 - 07/22/2011

Develop training for students, support and staff

07/25/2011 - 07/29/2011

Support staff trained


Deliver training/create documentation for end users

08/04/2011 - 08/05/2011

Focusing on help desk and library

Revise training materials as necessary

08/15/2011 - 02/03/2012

Post student training information

11/28/2011 - 01/23/2012

Communication and Marketing

Develop a communication plan to build enthusiasm and manage change. Build a branding for the project. Create a fresh image.

Create new web pages for project

07/06/2011 - 07/18/2011

Create communication plan

07/08/2011 - 07/12/2011

Request branding and logos

07/18/2011 - 07/20/2011

Send project update communications via Matters and other avenues

07/21/2011 - 02/03/2012

Send on Tuesday or Thursday for summer and fall. Spring send out on Wednesday


Transfer all course content and student information to new system. Coordinate issues with faculty. Make corrections as necessary.

Address content migration issues

08/15/2011 - 12/23/2011

Faculty builds content in new spring courses

08/15/2011 - 01/22/2012

Faculty request spring term courses

08/15/2011 - 01/16/2012

via the course maintenance page

Go Live

Provide access by all stakeholders and conduct courses in new system

Bb 9.1 go live accessible to faculty, students and staff

01/16/2012 - 12/31/2012

End current project