Preceden

Concord Timeline

Events

LDI

02/05/2015 - 02/07/2015

Leadership Training

Site Assessment

03/05/2015 - 03/07/2015

Teamwork Skills Workshops

03/17/2015 - 03/20/2015

• Include results of HSOPS in introduction.

• Emphasize value of structured handoff vs. personal technique.

• Emphasize value of safety statement as essential for a “safety culture”.

• Note task sharing, readbacks, and callouts as “done well”.

Hardwired Safety Tools Workshop

04/13/2015 - 04/17/2015

LDI Refresher

04/17/2015

Hardwired Safety Tools

Refine Existing Protocols/Procedures

3/25/15

Create New HSTs

04/17/2015

Implement HST - Go Live

5/1/15

Conduct Post-Test

Conduct Pre-test Based on Virtual Learning

Conduct Trials and Refine HSTs

Final Version of Skills Training Sheet

Identify Potential HSTs

Solicit inputs for HSTs

Train Physicians and Staff Using Skills Training Sheet

Key Players

Executive Team Creates Key Results

02/07/2015

Steering Committee Meeting

03/04/2015

Baseline Measurement Complete

03/17/2015

Tools Team

03/23/2015

Tracey Smith
Keisha Vernon
KB
Vanessa VanDerMeid-Jackson
Cathy Irana
Kim Masterson
Brenda Atkins
Dr. Sharma
Dr. Collins

Tools Team Creates HSTs and Refines Existing Protocols

3/24/15

Steering Committee Meeting

03/25/2015

Today

Today

Decide on next department for TTT

At this point the leadership team should have a better perspective to evaluate the impact of training and Hardwired Safety Tools.

A conference call between the LifeWings Safety Coach, the hospital Project Manager, and the Executive Sponsor should be scheduled to discuss:

Readiness to execute the option for TTT and Implementation in 2nd unit.
Which department would make sense for expanding the implementation?
When to conduct TTT interviews.
When to conduct TTT.
Offsite (recommended) or at hospital location.

Exec Team - Conduct Rounding For HST Usage

Exec Team - Evaluate Key Results

Tools Team - Conduct Trials and Refine HSTs

Tools Team - Refine HST, Update Skills Training Sheet, Re-Train

Audits and Observations

Conduct Audits for Compliance

Observe HST Usage and Refine HSTs and Skills Training Sheet

Observe HST Usage (or lack thereof)

Key Results - Outcomes

Improve Adverse Outcomes Index

02/07/2015 - 12/31/2015

Improve Physician and Staff Satisfaction

02/07/2015 - 12/31/15

Reduce PCE by 50%

02/07/2015 - 12/31/15

Understand Behaviors Needed to Achieve Outcomes

3/24/15

Key Results - Compliance/Behavior

Understand Reasons for Non-compliance and Deviations

3/25/15

Observe Non-compliance and Deviations

Key Results - Attitude/Beliefs

HSOPS (Comm Openness, Teamwork between Units)

02/07/2015 - 12/31/15